A well managed and friendly hotel with efficient service. Nicely designed and decorated rooms.
Stay here regularly to visit a nearby supplier.
Only small criticism would be perhaps there needs to be one overseas TV station ( perhaps pearl from HK) to get news in English but this is a very minor request from a foreigner.
AAdriel GohThis hotel was exceptional! The prompt response of the team through trip.com made bookings of amenities easy. The provision of in-room snacks and afternoon tea break was a kind gesture by the hotel for tired and hungry hotel guests who needed a short break from the journey.
The tub provided in our room was very nice as well.
Breakfast was a unique concept comprising of Changsha’s delicacies. Pity we don’t take stinky tofu so we didn’t try it.
Hotel is clean and located in a quiet district. Getting a Didi can be a little hard as there are 2 pickup points (one directly outside the hotel and another just down the stairs in front of the hotel. The provision of self service laundry and laundry detergent is a plus. Hotel provides most if not all amenities required for a trip.
SSara ProperziMy husband and I stayed at this hotel for two nights and had a wonderful experience. The hotel is beautiful, very well maintained, and exceptionally clean. One of the highlights was the stunning swimming pool with a breathtaking panoramic view, which made our stay even more enjoyable.
The breakfast was excellent, with a wide variety of fresh and delicious options to suit every taste. In addition, included in the price of our room, we were offered a delightful afternoon tea with a selection of cakes, pastries, and fresh fruit, as well as an evening beer accompanied by tasty snacks. These thoughtful extras made our stay even more special.
What truly made the difference, however, was the staff. Every member of the team was incredibly kind, professional, and always available to help. They were attentive to every detail and genuinely eager to accommodate any request, making us feel welcome and valued throughout our stay.
We highly recommend this hotel and would be delighted to return in the future.
ゲゲストStaying at Forest homestay was the best decision we could have made during our trip to China.
The service was truly 5 star. The staff at the lodge are so kind, helpful and efficient. We got personalised itineraries each day that changed a lot based on the weather, which was quite mixed! I was very impressed by their efficiency and flexibility. Each day we were driven to and from the park gate (for free). Pickup was within a couple of mins of us messaging that we were ready to leave. All of the staff were wonderful, but Guo Pu was a standout from our trip. Not only did he cart us around and respond to any questions via WeChat within minutes, but he made sure we got the most out of our time there - he pulled fruit from fruit trees at the lodge for us to eat, showed us the various animals they keep onsite, and took photos of us at the sky mirror. He was really great at giving instructions for getting the best effects! (Photos attached)
The room was superb - lots of great features like a heated air function in the shower that was helpful for drying off wet clothes after we got caught in a downpour. The room is a rustic style and there’s a few places that could do with a lick of paint and tidying up, but this added more to the rustic charm! The view really was incredible.
The location of the lodge might first seem far from the action of the park, but trust me, this is a blessing in disguise! The park gets incredibly busy, especially around Yuanjiajie. The busyness really can ruin the natural beauty. Being close to the Westgate allows you to access the park from the most uncommon direction which is actually marvellous as it means you are less likely to get caught up in crowds and queues as you are travelling around the park in the opposite direction of the vast majority of the tourists. This really makes a difference and maximising the time that you have in the park. Because of the mixed weather, we ended up travelling most of the top sights in the park again on the single good weather day and this worked really well because of our direction of travel. The Westgate is much quieter and the surrounding area is much more peaceful than the busy area around the east gates. This allows you to really enjoy the peace and beauty of nature when you aren’t exploring the park.
I would highly recommend staying here when you visit Zhangjiajie, and I’d like to thank all of the staff for such a magical and amazing time.
ゲゲストI chose Harmona because I was specifically looking for a peaceful place to rest and sleep well. During check-in, I clearly informed the reception staff that I would prefer a quiet room away from other guests, especially families. Unfortunately, this request was not taken into consideration. I was placed on a floor surrounded by families and was woken up around 8 a.m. by extremely loud conversations happening across the hallway, where families were shouting and speaking loudly to each other between rooms.
I was disappointed that the staff did not pay closer attention to my request, especially considering the purpose of my stay was rest and relaxation.
The amenities were also quite underwhelming. Seeing Lipton tea served in China was surprising, and the general cleanliness standards did not meet expectations. There were used cups and instant noodle containers left in the hallway for two days without being cleared away. The room itself was not very clean either — there were marks on the walls and even a dead cockroach when I checked in.
On a positive note, the hotel is located in a beautiful natural area, which made it pleasant for morning walks and jogging.