We had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
The rating does not guarantee the real situation, very disappointing to get a room not in accordance with the photo, the toilet door also needs to be repaired so that when bathing water does not make floods, the room door is damaged, the refrigerator must ask, the room phone does not work, the child's play ground area is very dirty and a lot of mosquitoes .
마이소르팰리스 등 주요관광지와 차로 10분 정도 거리, 마이소르 부촌(고쿨람)과 가까움.
1박 숙박에 수건을 넉넉히 주지 않은 점, 조식에 양식 메뉴는 조금 부족했다는 점, 키즈존이 열악했다는 점은 아쉬움
위치, 청결도, 서비스는 만족.
한달 전 예약했을 때보다 여행 직전 예약했을 때 숙박비가 반값으로 떨어져서 트립닷컴 무료취소 후 재예약함.
Booked this for a friend who was travelling with us. He was very happy with the room and the service facilities. Smooth check-in and check-out. Sumptuous breakfast spread. Good value for money. No complaints whatsoever. Would not hesitate to recommend.