The Hotel is great and service of F&B and Housekeeping is superb.
However the sore point is the Front Office Staff who probably are more like headless chickens running around all over the place. It seems that they don't have a proper shift handover. Even after giving clear instructions they were all goofy and confused at most times. They are operating with some chaos in that section.
However the other members of the staff are attentive to the details, the staff at the Lounge in the 7th floor was impeccable and attentive and very hospitable. Even the housekeepers and concierge staff were super.
Good buzzing place to stay while Indore!
Location - excellent, food-excellent. . Amenities -rooms no-201 and204. Stayed three days. 1-main door locks were not working properly and i noticed other guest door of buddha block were fighting with the doors. 2-rooms were not ready properly, you have to ask for sleeper, bath room mat, dental kit etc. 3-lights were fleekering. 4-room allotted without checking the condition, in room no 204, the bathroom water was coming out in the room. Food- excellent food and service. Except these things, rest all the things were superb.
ゲゲストA converted palace in the middle of a bustling city a haven of tranquility. A delightful but difficult building to negotiate one’s way around. Splendid bedroom beautifully appointed a joy to be in. The staff from the wonderful general manager down were helpful, courteous and extremely patient. To pick out a single member of staff is difficult but my vote goes to Ravi in the dining room. The chef was incredibly helpful when sorting out my dietary problems and produced meals of the highest quality.
Recommended you stay I leave you to make your own mind.
匿匿名ユーザーThe Hotel is great and service of F&B and Housekeeping is superb.
However the sore point is the Front Office Staff who probably are more like headless chickens running around all over the place. It seems that they don't have a proper shift handover. Even after giving clear instructions they were all goofy and confused at most times. They are operating with some chaos in that section.
However the other members of the staff are attentive to the details, the staff at the Lounge in the 7th floor was impeccable and attentive and very hospitable. Even the housekeepers and concierge staff were super.
Good buzzing place to stay while Indore!