The location of the hotel is good but the food here is bad, even the breakfast had poor selection and the only warm meal ordered -tocino, was even burnt and had to request twice, but still ended up burnt :( The pillows in the hotel are the worst, it was stuffed to full that I ended up with a stiff neck for the 2night stay, and the other members of the family that didn't end up with the stiff neck opted not to use the pillows in the hotel.
Our staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases.
On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.
MMichell Cheng YeungThe location of the hotel is good but the food here is bad, even the breakfast had poor selection and the only warm meal ordered -tocino, was even burnt and had to request twice, but still ended up burnt :( The pillows in the hotel are the worst, it was stuffed to full that I ended up with a stiff neck for the 2night stay, and the other members of the family that didn't end up with the stiff neck opted not to use the pillows in the hotel.
ゲゲストOur stay at the Archduchess Villa in Rancho Bernardo, Bataan, was nothing short of amazing. The villa was spacious, beautifully designed, and equipped with modern amenities, including an Alexa-operated system that made everything incredibly convenient. The highlight was definitely the private jacuzzi, offering the perfect place to relax and unwind while enjoying the serene surroundings. The peaceful and secluded atmosphere of Rancho Bernardo made it an ideal escape, and the exceptional service from the staff added a personal touch to our experience. It was the perfect blend of luxury and tranquility, making it an unforgettable staycation. Definitely worth every penny!
ゲゲストOur staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases.
On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.