The hotel is a charming cosy property. Nice room, good breakfast spread. And if you like to have a beer, the best ****** in Kraków is downstairs. My only beef is that they describe themselves as a five star hotel. Most definitely not five star. But a nice hotel all the same.
Absolutely stunning hotel and located in the heart of Krakow! Upon arrival I was offered coffee, a soy latte to be exact which surprised me. Any help I needed from reception, they were attentive with maximum effort. Eg, I was unaware that the 100ml restrictions had been uplifted via many airports in Europe, so therefore I could do more shopping before I left. Everything was super clean, very sweet daily notes left about the history and tales of Krakow, the bed was super comfortable! This hotel really made my holiday experience 100 times better, I actually wanted to stay longer. The design itself is fun and creative, only small thing is that it is very warm inside, had the leave the windows open, being as it was the beginning of March, I do wonder what it's like in the Summer. Extremely good value, but that's the beauty of zloty to GBP, will happily stay again.
We just stayed 8 nights in Polish 5 star hotels, including 4 nights at this hotel. Polish 5 star properties would probably be 4-4.5 star in Western Europe. This hotel is smack in the middle of an extremely touristy area. We didn’t like it at all but other people might actually prefer it. The first hotel I encountered that had no umbrellas and it rained for two days. Overall we would not stay here again if we were to go to Krakow again.
During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.
Lovely staff, clean rooms. Beds were a bit uncomfortable, but that's a personal preference. Spa available, but we didn't have time to use the facility.
Overall position of the hotel is beautiful. Slightly out the way of town but near the river which provides a lovely walk into the town. Near wawel castle.
It’s a very beautiful well decorated boutique hotel, with English speak friendly staff!
We did room only so cannot comment on the food but the hospitality was second to none!!!
We had no issues at all!
The spa small but very clean and ideal for a quick dip in the jacuzzi followed by a sweat session in the sauna.
Our whole party loved the hotel and the location. It’s a small cab ride from the hotel in to the shopping center and the castle is a couple minutes walk.
We all said we would come again and stay here!
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
AalbertltAn amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
AAdele17Absolutely stunning hotel and located in the heart of Krakow! Upon arrival I was offered coffee, a soy latte to be exact which surprised me. Any help I needed from reception, they were attentive with maximum effort. Eg, I was unaware that the 100ml restrictions had been uplifted via many airports in Europe, so therefore I could do more shopping before I left. Everything was super clean, very sweet daily notes left about the history and tales of Krakow, the bed was super comfortable! This hotel really made my holiday experience 100 times better, I actually wanted to stay longer. The design itself is fun and creative, only small thing is that it is very warm inside, had the leave the windows open, being as it was the beginning of March, I do wonder what it's like in the Summer. Extremely good value, but that's the beauty of zloty to GBP, will happily stay again.
ゲゲストDuring our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.
匿匿名ユーザーWe had a quiet and peaceful stay in Zakopane. It’s further away from the main streets but within walking distance. Staff very friendly and welcoming. The sauna is well maintained. The only defect is the water temperature of shower in our room: it wasn’t very steady. But in general it was a lovely stay!