インドケーララ州の4つ星ホテル

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded. breakfast options were very limited. the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

最近、タイム スクエア ホテルに宿泊しましたが、概ね楽しい滞在でした。チェックインした瞬間から、スタッフの親切さに感心しました。スタッフは気配りがあり、滞在中ずっと私の快適さと利便性を確保するために尽力してくれました。 部屋自体は素敵で、清潔で広く、設備も整っていて快適で、街を 1 日散策した後の素晴らしい休息場所を提供してくれました。このホテルは、清潔さとゲストの満足度を高い水準に保つことに大きな誇りを持っていることは明らかでした。 ホテルの朝食は手ごろな価格で、さまざまな好みに合わせた品ぞろえが揃っていました。私が経験した中で最も充実したビュッフェではありませんでしたが、料理の質は良く、1 日のスタートをしっかり切ることができました。 しかし、滞在中に問題がなかったわけではありません。最も根強い問題は、ホテルのスパからのコールド コールが絶え間なくかかってくることでした。このような電話をほぼ毎日受けるのはかなり面倒でした。ホテルの経営陣は、この点を再考するか、少なくともゲストにそのような連絡を拒否するオプションを提供する必要があるかもしれません。 さらに、あるとき、ビュッフェ式朝食を欠席することを事前に知らせなかったとして、スタッフの 1 人が私を叱責するという残念な出来事がありました。この突然の対応は驚きであり、チームの他のメンバーが設定した他の優れたサービス基準とは一致しませんでした。 要約すると、タイム スクエア ホテルでの滞在は、称賛に値するスタッフ、素敵な宿泊施設、リーズナブルな食事の選択肢など、多くの面で楽しいものでした。ただし、スパのマーケティング戦略とスタッフとの個別の出来事により、全体的な体験が少し損なわれました。ホテルがこのフィードバックを考慮して、将来のゲストにさらに快適でシームレスな体験を提供してくれることを願っています。

素晴らしい経験。素晴らしい料理と手頃な価格のフレンドリーなスタッフ。プロパティの部屋と外観は素晴らしいですが、屋外クッションから汚れを取り除くことに加えて、塗料のコートと小さな配管の問題が解決されたことで、はるかに優れている可能性があります。間違いなくこのホテルをお勧めします。絶好のロケーション。ハウスボートも雇い、それが私たちの旅のハイライトでした。提供された食べ物は王に適しており、私たちを待っている他の3人と一緒に私たち自身の個人的なシェフがいました!すべてのゲストのためにしなければならないこと。

Das Hotel ist in die Jahre gekommen. Aber super Service und es reicht für einen Zwischenstopp, es ist zu Fuß in ca. 30 min erreichbar.

It's a very good hotel near the airport, convenient for travel to everywhere and easily reach out to many eating options.i recommended for others

I had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.

We had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families. We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte. The overall service was excellent, and the staff was polite, friendly, and attentive. A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable. A few suggestions for improvement: The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them. Adding more North Indian food options to the menu would be appreciated. Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.