Based solely on price to value, this would be 3.5 stars out of 5. Bedding, towels, and floor were clean, but the room smelled of decades of cigarette smoking. Opening the window and running the air helped. Continental breakfast is cereal, bread, or pancakes, but at least they had some sad-looking fruit. Front desk was friendly.
Best hotel that we’ve been since traveling around! Great staff and super friendly. Love the breakfast being included as well! Very clean and amenities were provided upon request. One down side is the parking. Hawthorne parking was a good spot and it was easy access to the hotel through the skywalk however the price of it was ridiculous especially since it’s not an in and out. I would definitely stay here again but look more into a different parking lot to provide better access to moving your car around.
Excellent service. Great experience! Enjoyed every moment of my time. Weight room is sufficient for a good work-out. It says there is an airport shuttle bus, but there isn’t, so that needs to be fixed on the site.
I highly recommend the hotel.
ゲゲストSo many issues to list:
1) I had booked a non-smoking room - the hotel did a bait-and-switch and gave me a smoking room instead.
2) The AC unit was barely functional, the room temperature never got below 84 degrees.
3) The bathtub drain was essentially non-functional, taking in excess of 20 minutes to drain after showering.
4) The A.D.A. grab bar in the shower was loose and wobbly, hanging by a couple screws.
5) Half of the ice machines were non-functional, and the other half were absolutely disgusting with dirt and rust.
6) Complimentary breakfast consisted of a barely lit dirty room, with a gallon of milk set out on the counter for who knows how long.
And several other minor problems.
ゲゲストWe like the Homewood Suites. The one in St Louis Park Mn is being renovated and actually it is a bit tired. The staff are extremely helpful and very friendly though. We had to change our plans and they couldn't have been more helpful.
The only minus was we had a room above the porch of the main entrance, upon which are mounted two bright lights. They shine straight in through the room windows and of course are on all night.
Good breakfast and excellent location for us. We shall stay again