Staff was very friendly. I was sitting down waiting for my driver, and they came to offer me water.
I also made a mistake with my reservation and could not refund (it was through Trip.com), and manager offered me free meals in compensation for my added costs. That was a nice touch; other hotels might not have done anything.
KKenny Jun XuStaff was very friendly. I was sitting down waiting for my driver, and they came to offer me water.
I also made a mistake with my reservation and could not refund (it was through Trip.com), and manager offered me free meals in compensation for my added costs. That was a nice touch; other hotels might not have done anything.