Great customer service both at front desk and in emails. Every staff we encountered in the resort was friendly. The 2 guides during our private river tour going to the falls were amazing and did a great job. Good selections on breakfast buffet. The price of the room is very reasonable without experiencing below: Room # 36 is next to the public road so you can hear loud motorbikes/tricycles. There was a loud snoring all night. Can’t tell what it was, and we were there for 4 nights. When someone walks on the next door cottage, we can hear the loud noise of the floor movements at night. There was also an unknown creature running on top of the roof at night… I’m guessing a monkey, but we were not brave to go out and investigate. The towels also smelled mold. We asked for new ones but got the same smell. We didn’t bring up the smell because we knew the staff work hard. It also smell mold at the reception area. Overall, good location if your room is far opposite of room 36.
良い
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