The staff are very polite and always willing to help. The room is big and comfortable. The sound-proof work is also effective, so I hardly hear any noise from rooms nearby.
However, note that the hotel is in the middle of a mountain. If you don’t drive, you have to rely on the car service which the hotel offers (free of charge but not always available). It is almost impossible to go by foot.
However, I must say the hotel staff has always tried their best to cater your needs, which I appreicate very much.