There was a high school girls sports event in town, the hotel was full and was quite noisy, so noisy it was not possible to listen to TV inside the room at times. I called the desk and nothing material changed. I raised the issue with management after my stay, they acknowledged it, took responsibility and issued a healthy credit. Not happy about the noise which degraded the value and my experience, but they handled it correctly and to my satisfaction. Resturant and staff are superb.
Wasn’t a bad room. Had room 201. One of the frames I think was uneven but was still comfortable. Pool area definitely needs some work cause I believe there’s too much Chlorine. Pool had trash in it. Broadest was pretty basic but not a big deal. Love me biscuits and gravy in the morning. They are super pet friendly so that’s a plus. I will return for bird season to stay there again. Other then that no one is perfect hence why I give it a 4 out of 5