I would rate this hotel a 0 if I could to be honest. I have stayed in a number of hotels in my lifetime and this is the first time I actually felt strongly enough to give a bad review. We paid extra for a deluxe double and we’re located right nextdoor to the breakfast hall. We might as well be in there with everyone @7am because the noise is so bad. The bed and pillows are rock hard and the AC doesn’t work. Of course I raised these concerns first thing the next morning after getting no sleep with zero noise protection in the room, to be told they can locate us to the room next door, which did not resolve the issue with another 7am wake up call. Horrible experience so far and front of house very unhelpful.