I highly recommend staying at the NH Quito hotel. The service is excellent and the food is of very good quality. Dinner-Chef Jonnathan personally serves guests at their table and all three meals during the week were excellent. The dedication and hard work of the entire staff is evident in the effort they put into making guests feel at home. The pillows are great and the room service is also very good.
My husband kept raving about this hotel. Ignore any negative reviews you might spot here. Front desk staff were attentive and pretty fluent in English (although it’s presumptive to expect that wherever we travel). The hotel is on a quiet street for Quito and had double-glazed windows (unusual in this temperate climate) so it was super quiet. I got there at night and closed the heavy drapes; only in the morning did I discover there were blackout shades, too — a nice touch. Abundant hot water (not always a given in Ecuador) and a spacious room. This hotel felt very luxurious to us. The pool and workout area, which we did not have time to use, was amazingly well appointed. Breakfast buffet was pretty varied and phenomenal as well. We felt pretty spoiled staying here. When we were there the English Ambassador and his entourage were also staying there, so I think it’s considered to be a pretty good place.
We stayed here for 2 nights during a short stay in Quito. Because of Covid, many of the bars, night clubs and restaurants are still closed but this hotel is perfectly located to be a short walk to a great night out. Plaza Foch was open and we had a great dinner after a short walk there. We were at this hotel the evening of my bf's birthday and I worked with the staff to put up balloons, a happy birthday sign and some confetti while we were out for the day. It came together perfectly and I was so appreciative that they would help me with this personal touch. They also prepared snack bags with juice, fruit and a sandwich for our early trip to Banos and on the day of our early airport departure. This is a solid 3 star hotel but the experience was so much greater by the very kind and helpful staff working there.
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