From the minute we arrived, the staff was friendly, and the property was beautifully maintained. Our room was lovely and overlooked the river and waterfront park. Pros: location, condition of the property, free parking, a reasonably priced breakfast and a small bar for a nightcap. The adjacent restaurant, which is a leased space, was a bonus.
Very nice hotel — clean, comfortable, decent breakfast. But what made this hotel stand out was the staff. I got myself totally turned around trying to find them and when I called to see if they could help me sort myself out, the young lady who took my call was so patient with me, was able to figure out where I was, and gave me excellent directions to find them. I really appreciated her assistance, as I had been driving for too many hours and was really tired.
This hotel was a lifesaver. We had trouble in rush hour getting there, but the desk clerk was determined to make our stay pleasant. She even provided a map to a nearby restaurant for dinner. Our room was clean and comfortable. The breakfast buffet had many choices.
The staff at this location will exceed your expectations. Granted we had a power outage (no fault of the hotel) but they accommodated us to make up for lost amenity usage. They were amazing. Breakfast was piping hot, with tons of variety plus the fruits were delicious and sweet. Beautifully displayed.