Super clean, comfortable and friendly. The beds and pillows are fantastic, everything is clean and new. Good location and helpful staff. Haven’t tried any other hotels in North Bay but this one would be hard to beat. The only sour note was the standard hotel breakfast included tough overcooked ham and sweet potato hash browns, which is an odd combination. But the staff bend over backwards for you, so no big deal about the breakfast (which is free anyway!)
We stay in North Bay at hotels all the time and thought we would stay at the Fairfield Inn this time. We were very disappointed with our stay. We booked a King Room via ******* 24hrs before our stay and when we got to the hotel the next day they didn’t have the room we booked and paid for. At the time of booking (24hrs before) there were numerous room choices online in different price categories available. We chose a more expensive room choice that of a normal King room with a seating area. What we got was a handicapped accessible room which we didn’t book, with no seating area and handicapped facilities. We were staying at this hotel to celebrate our anniversary and that is why we booked the king room with seating area etc.. The handicap/accessible room wasn’t what we booked /paid for and had in mind for our evening. Further, the hotel advertises a 7am free breakfast. We had to leave the hotel by 7:15 am so we arrived in the breakfast area at 7am. Unfortunately none of the actual warm breakfast items like eggs and bacon/sausage etc (we don’t know what was offered as it wasn’t out) was available until we had to leave. We left at 7:20! We would hope that if a 7am breakfast is advertised that it is actually available at 7am and not 15-30 min later. So between not receiving the room we specifically booked and paid for and not being able to have breakfast other than a dry English muffin and a strawberry we think our $233 room a night wasn’t worth it and won’t be staying here again unfortunately.
Pros- Great location, easy to find near a great restaurant- Lot 88. Tim’s across the street. Easy access coming in from northern Ontario. Rooms and common areas recently renovated and bright, fun vibe. Cons- The gym. I complained- highest weight is 20lbs. It’s tiny and very limited options. Even the HI in Timmins has a MUCH better gym.If a functional gym is required stay at Homewood Suites here in NB. Staff said there have been multiple complaints about the gym. Only other negative is location is far from waterfront but IMHO more than makes up for it with retail and restaurant options nearby. A good choice but the gym really sucks.
Everything was fantastic and the breakfast was excellent. Room was clean and bed very comfortable. The location is great and easy to find. Lots of restaurants in the area to enjoy your stay. We will definitely stay here again.!!! Price was acceptable as well.