The hotel is a beautiful old building in a great location. The room was clean and well-insulated from any outside noise. Staff were attentive and accommodating. The spa was small but nice. Not sure I’d pay for a day pass but having it included was good. There were a couple of minor let-downs: the television didn’t work at all and the hotel wasn’t able to fix it during our stay, the extractor fan in the bathroom hadn’t been cleaned in a long time and was full of dirt, and the shower didn’t drain fast enough so we had to turn off the water every couple of minutes.
Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.
I was here with a friend for breakfast. The location worked for us very well. As we too were out up quite close to the train station. I didn't think of it much over breakfast and then I saw the menu sounded reasonable. I was curious to try their vegan and gluten free options for lunch.
The same day we returned for a late lunch. It's a cute sort of a cafe so the vibe was relaxinf duringthe noon. I think it draws in lot of customers during lunch, may be due to the location next to the train station. A bit pricey just for drinks, but the food they were cooking in preparation for lunch smelled and tasted amazing. If for a change you want to try vegan or vegetarian or other more trendy things like gluten free. This will be a good spot.
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