We stayed three nights in a superior room overlooking the park canorgue and street ( rue st Pierre) The room was well appointed and comfortable, as one would expect from this category of hotel. The staff were very friendly and helpful, especially upon arrival. We loved our exceptional tasting dinner at Jardin des Sens, the tapas and well made cocktails in the bar, and their very delicious buffet breakfast one morning. A couple of sour notes we experienced though- Unfortunately our room air conditioner did not ever work properly during our stay, and we were awakened by loud boombox partying in the square directly below our room in the middle of the night, two of the three nights we were there. This was probably just our bad luck and timing, but it’s definitely not what we expected during the most expensive stay of our 17 day vacation in the region. Overall however, the hotel is quite beautiful and nicely situated on the place Camargue, a charming small park with a unicorn fountain and a few cafes. Although we needed a taxi from and to the train station with luggage , we easily walked there from the hotel and back on the day we day tripped over to the seafront town of Sète. I appreciated the higher hill location, away from the busier Place de la comedie, but very close to the gardens, arc and the breezy hilltop plaza , place royale du Peyrou. I especially loved exploring the neighborhood from the cathedral over to the Fabre museum. Montpellier is a beautiful historic city to wander through and enjoy.
This was a good hotel in a nice location in Montpellier. We had an early train the morning we left and the hotel is very close to the station, which was nice. The room was not very big, but most aren't in Europe! The staff was very friendly and the room was clean and had all the expected amenities. Close to the tram and other resources as well.
Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.
Very central, near train station and main square. Very clean, nicely decorated hotel. Good comfy bed and pillows great air con which was needed as it was very hot weather. But best thing about the hotel is the staff, so helpful and friendly.
I stayed at Montpellier's Appart'hotel Odalys Les Occitanes in October 2023. I loved so many things about the place. For example, the location is great, the rooms are spacious and clean, and the folks at the reception are friendly and very helpful. But I can't give the hotel a high rating because of one very important thing: Their front door is heavy and often stuck, making it difficult for most women to open it. Most men have no problem opening it. Take a moment and consider this problem. When you are traveling anywhere in the world, has it ever crossed your mind that the only entrance to the hotel may be impossible to enter because the door's too heavy? It's never crossed my mind. And it shouldn't. Entering your hotel easily is a pretty basic requirement of a hotel. After straining my back in trying to push the heavy door open, then having to stop a stranger on the street (to ask him to help me), I went to the reception to see if they could address the problem. Their hands were tied. Despite their sympathy, they could do nothing. Their only suggestion: Call us if you can't get in and someone will come to open it for you. Now take a moment to consider this: First, imagine you have travelled many hours to Montpellier, you arrive at night, you are jetlagged, and your phone doesn't work because you just landed and haven't had time to get a new SIM card. What are you supposed to do? I noticed to the left of the door, there is an intercom. But guess what? It's broken. Oh, and here's another issue. One night I returned to the hotel with another woman so together we could push the door open, but we noticed there was no one at reception. Probably had to attend to something else. So if that happens when you call, I guess you're out of luck. When I suggested a solution, ”Prop the door open,” I was told we can't do that for security reasons. So...any man from the street can push the door open but women cannot. So where's the security? And who is the security for? I want to stress that this problem is not caused by the wonderful people who work at the reception. They are frustrated as well by the door. It is the management of the hotel who needs to solve this problem. So for now, the Appart'Hotel Odalys is a great place for men but women beware.
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