The location was perfect and the price was suitable for me. There was enough USB and power outlets for everyone. There was also a mirror and a place to hang clothes (e.g. jackets). There were also a fewer hangers than the people in the room but it was ok during my stay; only one other person and myself used them. There were also 6 locker compartments, which was very useful, but you have to buy your own lock. You can buy it from the lobby but in my case they were out of stock so I bought from Rossman, and thankfully I still had time to get one before they close. So, it's better to buy your own lock and use it in your travel. However, being in an 8-bed room with others meant that the toilet was not always clean because of different people using it, having different standards, and the smell in the room was not very good and needed ventilation and something to protect others when someone in the room is sick. So, I would suggest putting leaflets and using controlled rules. Also, the one who used the bed before me has left the pillow and blanket unorganized and with his own dirty cover, so I had to remove them and tidy them before putting mine. I believe, these should be cleaned and tidied up before me. Also, the heater's knob had no numbers so I couldn't know on which level it is. Also, the attitude of the first person I met at the reception desk was not very good at the beginning, but afterwards I didn't have to talk deal a lot with them. I wouldn't recommend a&o's App for usability, but I used to check-in while on the way. However, when I arrived, it was difficult to use the self check-in terminal. It prints a paper with my room number asking me to confirm it, but how do I know the room number in the first place before checking in?? also, whoever used it before me had not taken his printed receipt, so when I had to take the paper, I took also this receipt, with amounts that are not mine, so it was confusing. When I went to the reception clerk and asked him, he first misunderstood and started the checkin based on that wrong receipt. When I started to notice that, I told him (again) that this receipt is not mine, so he asked me (with quiet frustration) ”then why are you showing me this?” and then asked me for my ID to proceed with my check-in. Of course, it feels very bad when he blames me, but also they should be better listeners and need to pay attention to the usability of the self check-in scenario in the App as well as the terminal.
Has been several years since last visit. Pretty decent, ...fitness room available 24 hours, - adequate with free weights, treadmills and a couple of cycles. Weight machine available as well. Pool, though was only open till 9pm. Water dispenser could do with more accessible paper cups.
Very clean (the most clean hotel I have stayed in Leipzig so far), very friendly staff , convenient location close to the tram and train station and the city center just accross the road , breakfast was in a relaxed atmosphere (Note: the time management being very ”German” on the minute). I would strongly recommend this hotel if you are looking for a Bed and Breakfast kind of stay.
This very sad hotel stuck in the 90’s was very disappointing . The hotel staff were friendly, but one couldn’t tell the staff from guests apart, because they didn’t wear a uniform or have name badges on. The room was very dark. Dark old rug, very dark wooden closets that were way to large for the room. That dark furniture had seen better days and the bed wasn’t comfortable. The bathroom a nightmare. The shower was old and dingy, black spots of mold between the grout. The soap dispenser was over 1 meter away from the sink. Very nerve racking. The breakfast buffet was somewhat disappointing. There was almost everything available, but the long lines at the 1 coffee maker wasn’t an ideal situation. After 1 week , I was happy to leave.
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