アルマトイのペット可ホテル

短所: 部屋の設備は非常に古いと言えます。 予約したダブルルームは実際にはシングルベッドを 2 つ繋ぎ合わせたもので、部屋全体にトイレとゴミ箱しかありません。その他の設備も比較的平均的です。 ; 良い点: ロケーションが良く、コック・トベ・ケーブルカーのチケット売り場がすぐ近くにあり、5,000テンゲのホテルです。窓の外の景色がとても良く、ランドマークの建物があり、朝食が美味しく、フルーツサラダが美味しいです。とてもおいしい

過去4回このホテルに泊まりましたが今まで朝食が付いてないのは初めてです、料金に入って無くビックリ！ ホテルはとても便利な場所で側のカザフ料理の美味しい店がありホテルの部屋によりますが南側の上階に部屋が運良く泊まれればとても綺麗な山を望めます。

Comfortable hotel. Even in the center it is isolated from traffic. Good sleep. Good WIFI, hot water and temperature of A/C. Stayed twice at the beginning and at the end of tour and both times were comfortable. Breakfast is good but requires a bit better service.

非常に良い部屋と場所を持つホテル。 科学技術大学の向かいには、10分でスーパーマーケットに歩いて行くことができます。 部屋はとても広く、ベッドはとても快適で、部屋は静かで、毎日よく眠れます。トイレタリーのセットは、一人で与えられます。基本的なスーツのみ。 朝食は非常に豊富で、五つ星の標準で、肉、卵、牛乳、フルーツのデザートが豊富で、満足しています。 ホテルの唯一の悪い点は、ネットワークがあまりにも悪く、基本的に同じであり、自分の携帯電話のトラフィックのみを使用する方が良いということです。改善を強くお勧めします。フロントデスクに話をするように言ったが、改善はなかった。 他のすべては特に満足です。しかし、ネットワークを考慮すると、次回は来ないかもしれません。

ドバイからアティラウまでのフライトで11時間のレイアウトをし、空港近くのホテルを本当に探していたので、便利でリーズナブルな価格でした。グランドホテルエルビルはどちらもです。到着時に支払いするオプションでオンラインで予約をしました。予約は空港から無料のシャトルピックアップと翌朝の非常に合理的な送迎の提供をしました。ホテルはWhatsappによってすべてを確認しました。連絡なしの支払い。清潔な部屋。きれいなリネン。フレンドリーで効率的なサービス。WhatsApp経由で簡単なバーガーとチップを注文し、食べ物は暑くて新鮮でした。ミニバーは完全備蓄されており、リーズナブルな価格です。彼らのメニューは広範囲(55ページの本)で、彼らはハンモスのボウルから肉、ケーキ、カクテルのプラッターまですべてを迎合します。旅行者にとって、このホテルはそれだけの価値があります。ありがとう、グランドホテルエルビル!

On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

We have booked 2 rooms for 3 Nights at the Hotel. The hotel is centrally located and very well maintained. Rooms are big and well designed. The USP of the Hotel is its swimming pool and Jacuzzi pool in the basement. They also offer SPA and its quite well maintained with courteous staff. Biggest flipside is the lack of veg/vegan options at the breakfast. Even a basic item like boiled eggs get over and not refilled. Housekeeping is another department where the Hotel needs to buck up. Overall a very good stay.