This hotel is in a great location-close to shopping, restaurants and the beautiful canals. The room was small but clean, well decorated and with all the amenities you could want. We requested a new room after a couple of nights as we were right by the elevator mechanical room and found it a bit noisy. Daniel at the front desk was very accommodating and found us a new room right away. The breakfast choices were good with lots of variety. Would recommend this hotel for its location and the quiet, residential location.
The hotel was great. Very good quality of the equipment. But the services from the Reception was very unkind. The online booking was not great because they announced in Booking website they are not charge the credit card before the the date of the arrival. But they have tried a lot of time to charge my credit card during more than 1 week then they blocked my bank account because my bank though a tentative of fraud. I paid my bank to unblock and made a new credit card. They said it was to save the room... So they are not really in phase with the information giving on their profile in Booking.com. After that, at our arrival, they tried to charge more than expected my reservation (the amount they blocked in my credit card + the full amount of my entire reservation so more than 420 Euros)