I hate writing negative reviews. However I know I rely on honest reviews when making my own reservations. I had tried to work things out first with the hotel, but they did not follow up after more than a few weeks so I am here. Sadly this place was fine when I stayed a year ago. This time, my room was not clean. It appeared clean on entry with clean folded towels, and made beds. I spent my first hours at the desk. By the time I went to shower and bed it was after midnight. First, I went to lay something on top of the toilet but it was dusty/hair. While doing toileting my eyes fell asleep the ground under the sink…there was dried “junk” from what looking like a human under there and the corners 5 inches thick with trash —hair and other gross stuff that looked like something where someone lived there a few weeks or months and hadn’t tidied up yet. It got worse from there. I opened the shower curtain to hairs (pubs?chest? Head?) all over tub bottom, resting surface and wall. Thankfully I had shoes with me that I ended up wearing to shower. After making it through I went to go to bed and pulled back corners and you guessed it—more hair. It was a 2 bed room so thankfully the other bed was clean. It was too late and too tired to go to the desk and try and get another room. However I was supposed to stay 2 nights and dropped it to the one. I asked if I could have 50% off or a comped night as it was that bad. No manager in that day and wouldn’t be for days. A nice girl named Charmi apologized and said she couldn’t do anything without manager other than move me to a different room. I told her I couldn’t trust that it would be clean or have time to go room to room. Meanwhile a large man who appeared to work maintenance or something there stared me uncomfortably down while I spoke with the desk. No way would I stay another night. Charmi was kind and said they’d follow up with me, but never did. So for those doing business, or visiting family, I recommend the Hampton Inn down the street above this one.
