トーン ホテル ヴェトレ

Прекрасный отель. Относительно не далеко от центра (15-20 минут), если Вы путешествуете на машине. Завтрак просто царский )) В номерах чисто. Большая ванная комната. Приветливый персонал.

The room is cold with only one heating source. The room has some sort of central air system that only blows cold air and it coukd not be adjusted. The floor is not well isolated or heated. The worst hotel experience in a long time.

Thon Hotel Vettre Single female traveler on a weekend excursion to scuba dive in a Fjord and see Oslo. The Thon Hotel was reasonably priced and an easy bus ride from Oslo center. I chose it as I was taking a scuba diving class in Vollen. The bus stop is 200 meters from Reception. Nura the receptionist was more of a concierge. The check in was easy and Nura assisted with logistics to get to Vollen and day trips to Oslo. Nura is a star! The room was nicer than expected with a balcony to greenery. The bed was comfortable. The bathroom contained shower gel and soap and had heated floors. There is a fridge with mini bar. My hairdryer was on the fritz and Nura secured me a loan dryer from the hotel. The lock turns from the inside and can not be opened without turning that lock from the inside. Secure. The front desk has beverages for sale including alcoholic and non alcoholic beverages as well as chips. There is a Kiwi grocery store nearby. It is not open on Sunday. The restaurant was quite good for dinner with a nice selection of wines by the glass or bottle that you can take back to the room. Breakfast was included. There are juices, coffee and milk and non-dairy options. They had 4 choices of eggs, bacon, sausages, Turkey meatballs, roasted potatoes, and beans. There were different types of breads to slice as well as croissants. Many different types of quality cheeses were available along with fresh fruits and vegetables. There were yogurt and cereal choices as well. The pool was a decent size and offered towels, showers and a changing room. Vettre is beautiful. I would stay here again and I would choose the Thon chain again based on this experience.

I had booked a room for 2 nights, in Thon Hotel Vettre, from 8th to 10th August. Sadly, because off the very windy conditions, on the august 8th, the ferry from Denmark to Norway was cancelled, so we where not able to get to Norway. I assumed, since this was an unwillingly cancellation, there would be no trouble at all to get a refund, but sadly it wasn’t so. I was told, by the receptionist at Thon hotel Vettre, to contact my travel insurance agency, and there was nothing they could do to help. The amount in question, is only little over 3000 nok, quite the amount for me, but I can’t image it would hurt a hotel chain with over 80 hotels. The answer I got from their customer support (a week after they received my email), was that according to their policies, they could not give give me a refund. The lack of customer service is ridiculous!! I don’t recommend booking a room in any of their hotels, if you do, pray you don’t need to use their customer support service’s.

The hotel is very well maintained. The rooms are clean, the bathrooms as well. Hotel guests are major businessmen. Reception staff very nice and helpful, full of professionalism. The air conditioning and heating works flawlessly. The biggest advantage of the hotel is its restaurant. Restaurant tables are located in such a way as to allow you to talk freely without the need to lower your voice. Lots of space in a good atmosphere environment. Very good quality meals, varied breakfasts and extensive menus. The hotel is in a good location - close to the road leading to Oslo and close to the ferry port, which takes you directly to the center of Oslo (port next to the city hall). We recommend it for business meetings.

The ambience is good with nice nature vibes. The hotel staff was very helpful in almost everything. The breakfast was ok as they had less options as compared to other hotels I have stayed. The swimming pool was clean and open from 6am to 10pm which is good. They also had a sauna but it was available only for a limited time.