「В целом, отель неплохой. Жили в панорамном номере, с видом на крепость. Красиво, халаты, тапочки) Уезжали рано утром, вечером, примерно, около 18-00 попросили положить наш завтрак в ланч-бокс, но нам отказали, поэтому -что работники кухни уже ушли(. Если рано уезжаете и хотите позавтракать - предупреждайте за сутки)
Спасибо администратору Мише, всегда старался нам помочь.」
ゲゲストThe best! Room was so spacious, clean, smell good, comfy bed, aestethically pleasing. The staffs also very helpful, one even let me check in 2 hours early since the room was ready. Great location to bus, metro, with lots of convenience stores and restaurants. Wifi connection sometimes lost, but not a big problem coz mobile connection works just find in that area. Good job guys!! Later I'll come back.
ゲゲストExcellent location beside the parliament. The hotel staff are very responsive and helpful to requests. The hotel design is artistic and minimalist. It would suit people who want to stay in a heritage building, be within walking distance to restaurants, shopping area, and tour bus pick up spots. The room is extremely spacious.
AAsil MohammedA Decent Hotel
I booked this hotel based on the positive reviews, but my experience didn’t quite match the expectations. While the stay was generally fine, I didn’t find anything particularly exceptional or above standard.
I also had issues with the hot water at night, which took about 3–4 hours to resolve. After a long and tiring journey, having to wait until 11:30 p.m. to finally take a shower was especially disappointing and really affected my overall stay.
Additionally, I encountered a couple of situations during my visit that did not reflect the standards I would expect from a 4-star hotel.
Overall, it’s a decent place, but the experience fell short of what I had hoped for.
MMariaIt was upsetting experience during my 6th visit to amazing Tbilisi.
1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name
2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****.
3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive).
4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)
KKirin moonGreat hotel with fitness center and sauna! Staff was friendly as well
If you want quiet stay it is hilltop so you can enjoy staycation
Balcony was spacious as well
Good for family and couple stay
VVeronika SchulgaОчень хороший отель, чистый, с красивым видом. Нам очень понравилось расположение и сам номер с балконом. Огорчила только кровать, которая очень сильно скрипела, но в целом было удобной. Ну и не понравилось, что двери картонные и из-за них очень слышно происходящее на ресепшен, из-за этого одной ночью нас разбудил очень громкий мужчина, которого почему-то на ресепшен не попросили быть хоть немного тише в 3 часа ночи (он прям чуть-ли не орал, хотя судя по разговору, он просто заселяся без какого-либо скандала)