トビリシの人気4つ星ホテル

Excellent location beside the parliament. The hotel staff are very responsive and helpful to requests. The hotel design is artistic and minimalist. It would suit people who want to stay in a heritage building, be within walking distance to restaurants, shopping area, and tour bus pick up spots. The room is extremely spacious.

サンダリ メテキでの体験は素晴らしかったです。朝食の味は最高で、スタッフはとても親切で、一流のプロ意識を持っていてとても親切でした。ホテルのロケーションは市内のさまざまな場所へのアクセスに便利です。サンダリ メテキに感謝します。また必ず訪れます。👍👍

It is a good hotel ,especially the location is strategic : just walk distance 3 minutes from old town. Rooms are clean , not very large, but quite. Breakfast is average, quality of food acceptable not great. The restaurant on ground is named Asado. it is a beef restaurant ,managed from famous italian chef. The quality of food is excellent and the price goes along with it: quite expensive but really worth of.

Приветливый персонал, по русски не говорили. Завтраки в вкусные но дороговато будто. Номер убирали каждый день, ставили пару бутылочек с водой. Все понравилось

彼のホテルを強くお勧めします。 あらゆる基準において素晴らしいホテルです。とても新鮮で清潔で快適なアメニティ、街の中心部にある素晴らしい場所ですが、十分静かです。 素晴らしい、とても親切なスタッフ。顧客への配慮は最大限です。彼らは私が食べたり飲んだりしたものさえ覚えていて、毎朝それを持ってあなたを待っています。 このホテルは、ホテルはもはや顧客を求めていないという私の考えを変えたと言えます。フィルハーモニック トビリシ ホテルはその意見を完全に否定しました。 私は間違いなくこのホテルにまた戻ってきます。

A Decent Hotel I booked this hotel based on the positive reviews, but my experience didn’t quite match the expectations. While the stay was generally fine, I didn’t find anything particularly exceptional or above standard. I also had issues with the hot water at night, which took about 3–4 hours to resolve. After a long and tiring journey, having to wait until 11:30 p.m. to finally take a shower was especially disappointing and really affected my overall stay. Additionally, I encountered a couple of situations during my visit that did not reflect the standards I would expect from a 4-star hotel. Overall, it’s a decent place, but the experience fell short of what I had hoped for.

It was upsetting experience during my 6th visit to amazing Tbilisi. 1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name 2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****. 3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive). 4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)

ホテルには改装が必要です。壁は汚れていて、家具はすべてみすぼらしいです。このような環境の部屋にいるのは快適ではありません。

We spent in this hotel last 2 days of our trip. Amazing spa, good gym and room we had. The most important thing I want to share that this hotel has the best hospitality I’ve ever had in Tbilisi. If we needed smth they did it immediately. And in our last day we had 10 more hour before the flight and hotel allowed led to leave our luggage in storage. That’s a good point from their side.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.