「Our room was so warm and cozy and it’s next to several trails. The building apartment is literally next to the woods and it gives a really nature vibe. David was so helpful about everything we needed and the other staff was so nice and lovely they let us check in earlier than the check in time. They even took care of my luggage after check out as I wanted to do a hike near the area.」
ゲゲストОтличный отель: расположение очень удобно в пешей доступности от подъёмников, города, озер. Персонал быстро откликается на любую просьбу. Мне понравилась работа консъержей: практически любой вопрос был решен
ゲゲストEverything was perfect, the location, room (small or full of bulky stuff but ok) but when we looked for an Iron which is the most basic amenity in a hotel, they came up with an excuse of this place being made of wood so no Iron is provided! I have stayed in over 500 hotels of every sort and more wooden that this one and not for one I had to ask for an Iron. that got us into trouble as we had limited amount of clothes with us :/
ゲゲストThis hotel is quite old, but we adore the old-world charm it possesses. It is about 10 mins walk from the main shopping and restaurant area of St Moritz, and about 5 mins drive from the St Moritz train station. If you're taking the train, contact the hotel beforehand and they can pick you up from the train station free of charge. We booked the most basic room, which was already quite spacious though without a balcony or much view. Though the rooms are dated, they are very clean and comfortable. Our booking came with free breakfast and it has a decent selection of Swiss breakfast stables like eggs (scrambled and soft boiled), cheese, pastries, bread, sausages, cereal, mueseli, yogurt, fruits, etc. If you ask, the hotel also has gluten-free bread and vegan milk (oat or soy) for no additional charge. The service throughout the property is excellent and everyone is friendly and willing to help. We had dinner once at the hotel restaurant and it was delicious and reasonably priced (by Swiss standards). A few points for improvement - (1) the hotel should make it easier for guests to identify and find the driver of the pickup service. The person picking us up was not holding any sign or possessing anything that indicates his affiliation with the hotel (because of that, we saw another couple almost missing the shuttle), (2) the gym doesn't have much equipment (e.g. no treadmill) and whatever it has is quite old, and (3) the scrambled eggs were rubbery and almost inedible after being left in the heated tray for too long. Suggest that the hotel makes smaller batches so they always stay moist. Seems to be a common problem of Swiss breakfasts due to what I would assume to be high labour cost. Overall, we were happy with our stay in this lovely, cozy hotel.