Staff were super nice! Location is kinda far from the main cities but that’s why they have so much on property to do. Purpose is to stay at resort and use amenities. Beautiful resort and our room was perfect for our honeymoon plus amazing views. We love paddle boarding and paddled every day we were there since it was included in our stay. We also had a couples massage at spa which was amazing. Food on property is delicious especially breakfast. Drinks and snacks at pool were great and affordably priced which is rare at 5 star hotels. I highly recommend!
Hotel is positioned on a beautiful part of the island. The grounds are lush and pool is great. We loved everything here as far as the environment, views, amenities and our room, but the service was quite poor specially with the front desk. Our room was directly by the pool, and two nights in a row live music was playing at the pool restaurant until 11pm, which is great if you are there enjoying it, but not when you have a small child and trying to put them to bed. The next day when I told the front desk member that the music was very loud in our room and we were unable to sleep he just said yes we can play music until 11. When I pushed further and asked if we could be moved the answer was no. And that was that. I was stunned at this terrible customer service. I appreciate the hotel was fully booked but a simple gesture, an apology or sympathy would have gone a long way.
La struttura si trova in Lassi, molto vicina ad Argostoli. la struttura è raggiungibile dalla strada principale di Lassi dove ci sono Market ristoranti bar ecc, Per raggiungere la struttura dalla strada principale si deve fare una salita ripida di circa 700/800 metri, pertanto è necessaria la macchina o la moto, altrimenti per i più volenterosi a piedi ma è parecchio faticoso.
Comunque a Lassi ci sono molte spiagge bellissime di sabbia. Inoltre Cefalonia è molto grande e la posizione della struttura è baricentrica e permette con l'auto di raggiungere in 20/30 minuti anche i punti più lontani (skala, sami, Fiskarso ecc).
Le stanze sono ampie unico appunto per chi ama dormire al buio è che sulle finestre e porte finestre non ci sono oscuranti, quindi già a prima mattina entra molta luce.
Piscina e zona bar bella sempre con poche persone (almeno in questo periodo).