We stayed at this beautiful hotel for 2 nights. For $2000/night, I expected services similar to Four Seasons. However, it fell short in the following areas. Room service prices were outlandish, Chicken consume soup for 40 Euros?! The restaurants are not digitally connected to the front desk. They have no ideas that the person making the reservation or dinning there is a hotel guest? I got a Tier 2 table at their Michelin rated restaurant for my wife’s birthday? The head waiter was polite but did not talk to us as he did to other guests perhaps thinking we were not guests until I charged the 560 Euro dinner to our room. I tried to change 220 CHF to Euros at FD, and 3 attendants spent more than 15 minutes figuring out what to do and how to do it? When I checked out I received a blank invoice via email?!
The hotel is outstanding, and the location could not be better! Accommodations were beautiful and very spacious, and the hospitality was the highlight of this property. The staff are professional, friendly and the service was impeccable. On the last day, I had the opportunity to visit an exhibition and when I return to the room, Youn (our buttler) has written a kind message with a portrait from the exhibition. I was really impressed with the attention to the details! The place to be in Paris and have the best experience!
Parisは3年振り(コロナの年のお正月過ぎ)まず楽しみにしていたアニミュティのエルメスがなくなりました気をつけてほしいのは帰りのタクシーをよぶのはやめて目の前のタクシーストップを利用しましょうベルボーイが個人で親しくしている人が来て(3年前も同じ)Hotelの前で多分賄賂的なものをdriverが渡し今はfrom Hotel to 空港(定額制)driverは空港の道が混んでいたので違う道を通ったと言う10€上乗せしました日本と違い一流でもやりたい放題で多分目を瞑っていますね
慌しい一日の終わりには、La Clef Louvre Paris by The Crest Collectionでおくつろぎください。La Clef Louvre Paris by The Crest Collectionは、ビジネスでもレジャーでも、パリでの快適な滞在をご提供いたします。当施設はAuberから1km、ル・ブルジェ空港から17kmと、便利な立地です。パレ・ロワイヤル=ミュゼ・デュ・ルーヴル駅が徒歩圏内にあり、市内観光に非常に便利です。付近にはフラゴナール博物館やオペラ・ガルニエ、Big Bus Paris Hop-on Hop-off Tourなどがあり、パリの観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。お客様のレビューによると、このホテルの施設は最高レベルです。このホテルは、家族連れのお客様に好評です。
ゲゲスト2023.04.07
We really liked the hotel for Our family of 3. Spacious clean and good shower. The rooms and hallways were a little warm but they gave us fans. There are afternoon treats but we were not told About them at check in. No concierge service which is a little disappointing but overall we loved the location and the hotel was quiet and comfortable and the staff was very very friendly.
AAvelineI thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
ゲゲストA Stunning Aesthetic Marred by Disappointing Service
My recent stay at Hôtel Dame des Arts allowed me to immerse myself in the splendor of the awe-inspiring interior design crafted by Raphel Navot and indulge in the allure of the popular rooftop bar, which undoubtedly left a positive and lasting impression.
The interior design of the hotel was a masterpiece in itself, with Raphel Navot's talent evident in every detail. The ambiance exuded elegance and sophistication, creating an atmosphere that truly enhanced the overall guest experience. Additionally, the rooftop bar provided breathtaking views of Paris, making it an ideal spot for relaxation and enjoyment.
Regrettably, the overall experience was overshadowed by a combination of disappointments, notably the service at the ground floor cafe. The male employee with a beard exhibited a dismissive and inattentive demeanor during my interactions with him. His lack of attentiveness made me feel overlooked, leaving me hesitant to further explore the cafe's offerings. While I typically do not demand exceptional service, this level of inattentiveness fell short even of my usual expectations.
This attitude displayed by this specific employee overshadowed the positive hospitality offered by all other employees at the hotel, leaving a bittersweet impression of the overall service.
Furthermore, my stay was marred by a billing issue, resulting in double charging for my fully prepaid reservation. Such an oversight was embarrassing.
On a positive note, I must commend the other hotel staff, particularly those at the reception and rooftop bar areas, for their accommodating nature, contributing to a more pleasant overall experience.
In conclusion, Hôtel Dame des Arts undoubtedly showcased a dedication to exceptional design and ambiance. However, the combination of one inattentive employee and the billing concerns left me with a mixed impression. I firmly believe that fostering a culture of attentive and respectful service, along with diligent billing practices, is essential to delivering an exceptional guest experience. By addressing these issues, Hôtel Dame des Arts can elevate its reputation and ensure that every guest is treated with the care and professionalism they rightfully deserve. A seamless harmony of remarkable aesthetics and attentive service will undoubtedly make for an even more remarkable stay at this captivating hotel.
ゲゲストそこに本当に良い滞在がありました!私は友達と行きました、そして私たちは素晴らしい人々に会いました!バーは安くていいです!!ホステルの周りから新しい友達に会うための完璧な方法。私はお勧めします。私たちの窓は壊れていて、彼らはそれを修正しました!It’s not Wow but it’s still cute! The bathroom is really basic.