ヒルトン ベオグラード

The staff kept pestering us to pay more deposit, even after my friend paid all the deposit for our entire stay for two bookings as she checked in first. Even when I checked in they asked me to pay more deposit, but staff couldn’t tell me why. They pestered me again later to still pay more and also asked my friend to do the same. My friend spoke Serbian and managed to speak to the manager whom finally told his staff that we have receipt of our full deposit and finally let it go. Then again at checkout, they told us the payment hasn’t gone through from the third party agency even though I prepaid in full on Trip.com. They made me call Trip.com to then contacting this third party agency to release the money to the hotel. This then led me to be late for my transport to airport and having a ripple effect on everything for that day. I will never use Hilton Hotel to stay in Belgrade anymore, the constant pestering and experience with the staff has left a very bad impression and taste in our mouths. Specially if they only listen to someone whom spoke Serbian. I highly stress to stay somewhere else and avoid the headache of using Trip.com for Hilton Hotel in Belgrade as you won’t know which third party agency they would have booked through. Specially if you don’t speak Serbian, even though the staff speak good English, but can’t seem to see eye to eye if it’s not in Serbian.

very friendly and clean

Very pleased with the hotel stay. Super clean and friendly staffs.

這牙刷是人用的嗎，牙膏在這“可拆卸環保牙刷的內部”先不説那少的可憐的那點量，就説這個頭一直掉，刷個牙在我嘴裏掉三次，口腔內部破裂了三處地方，懶得吐槽

落地後入住的第一家酒店，確實沒選錯，坐長途飛機很累，到了希爾頓不管是服務、環境還是衞生和設施，都讓人很放心很安心，不會有錯的選擇。 地理位置也很好，樓下有超市，有公交站，走兩步就是餐廳一條龍，周邊一到兩公里就是必打卡的景點，包括聖薩瓦教堂、國家博物館、米哈伊洛大公街，還有多瑙河畔。

貝爾格雷德最好的酒店。硬件設施還不錯，服務也很大方熱情。美中不足的是打掃衞生不敲門就進來了，而且發現有人也不説一句話就走了。酒店解釋是不會英文。但是sorry或者excuse me不需要太多英文基礎吧？總之培訓還是有待提高。 酒店一樓的傳統塞爾維亞菜很驚艷，頂層的餐廳牛排很不錯，酒吧的顏值很高。