It's rare I come across a hotel where I not only vow to never return, but will go out of my way to warn others to not even consider staying there. My wife and I pulled up to the main entrance, my wife needed to use the restroom so she entered the hotel while I parked the car to let our dog out for relief before we checked in. My wife asked the front desk clerk where the restroom was located and was immediately peppered with questions about if she was a guest (she told her we were going to be checking in - but she needed to use the restroom NOW), the clerk wanted the confirmation number, etc., and treated her like she was some vagrant. No smiles, no professionalism, just a mean, stern challenge if she should even be there or not. She returned to the car a few minutes later in tears telling me of the treatment she had just received. Obviously, we did not stay there. If management wants to review any security video of the incident, this took place on April 4th @ 1pm. I will be writing to Choice Hotels as well regarding this incident. Not only will we not give this hotel any future consideration, but the bad taste this awful experience left us has tainted any thought of staying at any Comfort Inn, Quality Inn, etc., in the future (we're retired, travel a LOT, and stay several nights over the year in hotels such as these). I read some of the other reviews of this place. Ownership, management, etc., needs to seriously evaluate their concept of ”hospitality”. To each their own, but be WARNED about staying at this place.
64レビュー