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Stayed here recently. Firstly the good points:- tasty evening meal, friendly staff, very nice cooked breakfast, nice sauna very central location to visit the waterfalls and town, nice hot shower, free parking. Bad points :- walls are very thin so if like us you have very rowdy people next door until the early hours then it could be an issue, view from our room was a dumping ground, shower curtain was mouldy and the mattress was not really upto standard being one of those cheap ones where the springs don't really support you.room had a few cobwebs.

I get that it's aimed at hikers, but come on-dust, old food, and mouse crap in the corners? Even student accom aren't this bad. And the door lock falling off every time we opened it? I spent 30 minutes just trying to get to the toilet, but for the memories of the trip and the laugh it was worth being trapped in our box. Overall, the loud car park, thin walls, and flat pillows for £47 were well worth it. Had a great sleep.

Spot on . Lovely tidy rooms .Sunday dinner was.amazong as.is.the breakfast . Ideal central location to get out into the lovely surroundings They do allow pets if you wish to.bring them . All in all we felt the hosts was very accommodating to any of our needs . Even food allergens

We stayed in the Bunkhouse, which was basic as we’d expected. However what we didn’t expect was how damp our room was - the walls were damp, all our belongings and clothes were damp… I woke up on the second morning with a chesty cough and feeling quite unwell so we asked the staff if we could pay the difference and upgrade to a room in the hotel, which they were very gracious about. It was so much nicer to be in a dry room, however it was still quite cold. I was very thankful I had brought a hot water bottle! Overall cleanliness wasn’t great in both the hotel and bunkhouse, however the main positive thing about this place was the staff who were absolutely lovely and so so friendly - can’t fault them at all! We also absolutely loved the spa which was the highlight of the place, and enjoyed playing pool in the evening.

This hotel is in a perfect location in the centre of betws-y-coed. It has so much potential, but I don’t think they’re making the best of it. The garden area is so untidy and dirty and the outside areas are all dirty. Looking out of our second floor window was not pleasant because of all the rubbish that was around. The positives are the hot tub room. That was fabulous, although the steam room was not working and no discount was given. The staff were all so lovely and friendly and the breakfast was delicious and served with a smile. The bedrooms are quite old fashioned but clean and tidy. The whole hotel seems like it could do with a modernisation, but it was clean inside. I enjoyed my stay here because of the staff.

Stayed in the Bunkhouse with my son, a great base to explore from, comfy beds and a hot shower. Situated close to village centre, with kitchen facilities and drying room. Free parking, and esy access to busses and train. Perfect for a low cost outdoors trip