Location was great. Honestly I would not book again. Building 3 had a fly trap but it just attracted all the flies and anytime we’d open our door we’d get about 5 flies into our room.
Cleanliness is the reason why I wouldn’t go back. I got bed bugs as well. I slept with my children in the room so specially that bed, but my husband slept on the pull out couch (super thin mattress and uncomfortable, which is expected unfortunately) but he didn’t get bed bug bites.
The only good thing is that we were there for Fourth of July and being lakeside the view was amazing both morning and evening.
I arrived after staff working hours so they upgraded my room with a passcode door and sent me all information via text message. The place is cool and it’s a very convenient location, plenty of parking around at the property
Great location. It’s very close to grocery stores, The Village,and attractions. We also went to The Barn Bowling Alley and Swim Beach/Ski Beach, and everything was close by. I was pleasantly surprised with the room. It’s very roomy and has a rustic modern feel. It was clean and we loved the full kitchen. Our family of four enjoyed our stay. We would definitely book here again. The pool was a perfect temp. We come to big bear every summer in August. We find most places don’t have AC. This place provided fans and we brought an extra from house. Each room also has a ceiling fan. The place cools down really quick. All the staff were so nice. I called ahead and asked for a first floor due to a recent knee injury. They were able to accommodate. The bathroom showers even had rails in the shower which was a bonus.
ゲゲストWe had a wonderful stay at Marina Riviera! The location is amazing, it’s just a few blocks from the Big Bear Village which has lots of restaurants and local shops. The rooms are beautiful and feature fun rustic furnishings. The beds are comfy and cozy. We brought our dogs and they were very happy playing outside. There was plenty of room on the property for them to explore and in the room. The staff were really friendly and the front desk was available for all of our questions/responded quickly. The views from the rooms are stunning. The back of the property showcases Big Bear Lake. The whole family has a fantastic trip and would 10/10 recommend staying at Marina Riviera for your next trip!
This has been a last minute booking for me. I paid an exorbitant $340 for a crappy, stained all over, motel 6 room. The gap around the door was about half inch wide. 15° outside. The heater didn't work, so I called the front desk. They told me to wait a few minutes. I used both units, wall and central, and neither worked. I was so tired from snowboarding that I immediately fell asleep. 2 hours later I woke up all cold. The heater had never kicked in. The next morning, classy ”daddy's girl” tattoo on the chest clerk told me that she would let the management know about my horrible experience. Melody, the manager whom I called about 6 times, told me that she spoke with the owner and that the heater is working. So basically, she told me that I was lying...... You're better off sleeping in your car than spending the night there. Oh, the toilet handle was broken too...