Prior to coming here I’d read lots of reviews and I’d say 95% were super positive. The photos are the same, and so I had high expectations. Firstly we flew with SunExpress (let me preempt that my mother inlaw very kindly organised everything for us as it was my husband and I and my inlaws). Never fly with Sun Express. The whole experience was awful, poor customer service and very old aircraft (my husband’s seat was literally in half and very uncomfortable) the staff didn’t care about this. Moving on to the hotel. It was absolutely beautiful, very clean, kept looking nice and the staff were really friendly and helpful. We upgraded our room right away before we’d even seen the room we were going to get. We upgraded to a room with a jacuzzi (sorry I can’t remember the proper name of it but I’m sure you would have seen the pictures online if you have been looking at possibly booking this hotel). The room was 10/10. Being from the UK though the only down side was that none of the TV channels were in English except sky news, the rest were in German or Turkish. The WiFi was BRILLIANT ! If you don’t like animals- pls don’t waste your time and book this hotel because they are on the grounds and come inside, not a problem for us as we love animals and really appreciated how well they were treated and cared for. The food - I feel was mainly aimed towards the German and Russian guests, I personally struggled to find something I enjoyed but that’s just me. My husband loved the food every night and never struggled like I did. We had room service once and it was delicious and very reasonable. We visited the A’laCarte once for my mother in law’s birthday and they could not have been more helpful- it was the best night and she really was made to feel special. The alcohol was great- all branded and decent measures! Makbule (I think that’s spelt wrong) a waitress here literally made our night every night. Keen to engage and make sure we had everything we needed! Also Eve (spelt differently also) she was incredibly sweet and kind and helpful, genuinely as well. It’s obviously an adult only hotel but the sister hotel next door is for kids. I read that some people complained about the noise late at night but it really wasn’t a problem at all and I’m 45. The little cake shop/cafe was so lovely! They also have ice cream during the day which was extremely delicious especially in the heat. Swimming pool was so great! Really large and a good temperature. There were plenty of sunbeds, there was a sign to say not to reserve them but people still did. We ventured into Belek town and it wasn’t as affluent as I was told. All the shop owners are on you instantly. We went to Restaurant Deniz and it was amazing, the staff were exceptional and the steak was delicious. We had steaks, 2 bottles of wine some starter’s and sheesha’s all for €100. If you have wine, make sure to check the price before buying it- we saw some people who were confused about the lira/euro di
良い
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