ボラカイ島 バラバッグの4つ星ホテル

これはボラカイの比較的新しいホテルリゾートです。外観は素晴らしく見えます。ロビーとチェックインカウンターは別で、良いと思います。チェックインまたはチェックアウト時に気を散らすことはありません。シングルベッド2台のスーペリアルームを与えられました。部屋はとても広としていました。必要なものはほとんどすべて揃っていました。彼らは3kデポジットを要求しました。中にミニバーがあることを願っていましたが、ありませんでした。 3kは可能な損害賠償でした。もう一つの欠点は、私たちがまだ流行しているので、彼らはアルコールとマスクを着用する衛生用品を用意しなければならないということです。

無料の空港ピックアップ サービスなど、ルーム サービスは優れています。部屋は少し狭いです。幸運なことに、スイートを予約しました (実際には 2 つの隣接する部屋です)。エレガントなステーション 1 から騒々しいステーション 2 への移動, 少し緊張して仕方ありませんが、ここではスタッフの皆さんの温かい笑顔がとても癒されます。客室エリア以外には子供が遊べる小さなプールしかありません。ただし、アイスホッケーは可能です。 1階にはテーブル、アイスクリームマシン、ポップコーンマシンが丁寧に配置されています。ホテル前のビーチは歩行者天国のようです。ラウンジチェアを置く場所がないほど人が行き交っています。しかし、スタッフは親切です。いつでもココナッツの木の下にビニールマットとタオルを敷いてくれますし、時々氷水も持ってきてくれます。朝食は10時に終了しますが、遅く到着してもホテルはまだ利用可能です。一つ不満を言いたいのは、部屋の床から天井までの窓にシャッターが付いていることで、プライバシーが確保できないだけでなく、遮光性も悪く、休息に影響を与えることです。それを修正することをお勧めします。

特別にホテルに感謝の手紙を書きました。ホテルのサービスの質は言うまでもありません。子供は病気です。スタッフはすぐに車を送って、私たちを島の病院に連れて行きました。最後に、私たちを薬を買いに連れて行き、その服用方法を教えてください。車の送迎。すごいですね、主に夜の10時くらいです。 サービス: スーパー 5 つ星 設備：素晴らしい 環境: ホテルのプライベートビーチはとても美しいです。

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si

I could not stop myself from writing a letter of appreciation to your esteem hotel “Boracay Mandarin Island Hotel” for making our stay in the top memorable stays to share with friends and family for years to come. We were staying at your property from May 5th, 2023 to May 12th, 2023 and I was there with my fiancée celebrating our recent engagement to one another. I have stayed in a lot of 5 star hotels in Manila (Conrad and Grand Hyatt) just to name a few. No other hotel compares to Mandarin Island Hotel when it comes to staff going above and beyond to accommodate your every need to feel like a VIP. I must say that all the requests were kept in mind and fulfilled to the highest quality service level I have experienced in my 29 years working for the US Government and being schooled on Presidential protocol etiquette in hospitality area for VIPs. From the time of booking Ms. Dylan and Lili were true experts and asking all the right questions and providing the perfect accommodations with choosing the right room (Ambassador Suite) and requesting the private transportation to and from the airport. When we arrived at the airport we were greeted by Mandarin driver to transport us to Mandarin private jet boat. I was highly impressed when I was greeted by the Hotel General Manager Lili (this was icing on the cake VIP treatment). We were then transported by private hotel vehicle to a private entrance to the hotel. We were in total aww!! Hard to believe service can better than our arrival, but I stand correct, because service just did that, get better!! For example, every morning at breakfast Ms. Exzelen and Mr. Israel (Managers), Kathleen (server) would setup a table for us with the best view of the beach every morning. Another example of the awesome service, Mr. Jeff (night manager) and Jenson (server) made sure our wine glass was never empty, they both even went out of their way to exchange our seats for more comfortable seats. My Fiancée and I thoroughly enjoyed our dream vacation stay. The Mandarin Island Hotel staff makes this the top luxurious stay for us and we will certainly recommend Mandarin Island Hotel to all our family and friends.

誰もが非常に尊敬され、親切で、親しみやすいです。私の家族は甘やかされています。時あなたは尋ねる必要はありません。彼らはあなたが必要とするものを予想することができます。部屋はとてもきれいです。私は彼らの香りのよいトイレに驚いた。彼らはトイレの香りを保つインジェクターのようなものを持っています。彼らがそれをし続けることを願っています。フロントデスクの人は本当にいいです。私たちをチェックインした人は、彼と通信するための電話がないので、私たちの部屋が準備ができていることを私たちに知らせるために私たちを探しさえしました。彼の名前を忘れましたが、12月19日にチェックインしました。私を助けてくれたもう一人の女性はシーナでした。私たちが電話するたびに、彼らは深夜から午前2時まですぐに応答します。食べ物は素晴らしいです!彼らはビュッフェで毎日さまざまな選択肢を持っています。すべてのrestoスタッフはいいです!スタッフの名前、ルネスラガとベネディクトを思い出しました。しかし、誰もが本当にいいです。私の子供たちはここでのカスタマーサービスに驚いています。コストは価値があります!!!アストリアで戻ってきたいです。🥰

Had a wonderful and awesome stay at Boracay Havens suite with several family members for vacation and to attend a wedding celebration. Staff very friendly. Rooms are very clean and comfortable with all amenities. Breakfast buffet included with variety of food. The white sand beach is a short walk. The gorgeous sunset is a must see. The D malls are walking distance. There are numerous restaurants along the beach. Several side trips are available on boats to see surrounding islands, snorkel, dive, and parasailing. We had booked through BiA watersports activity who had friendly, helpful staff. I miss this place and would love to return someday.

We wanted a boutique hotel for a 3 night stay, hoping for a quiet few days of pampering and relaxation. Unfortunately we stayed in the middle of ‘party-central’, the hotel located between restaurants dueling for the ‘loudest sound system’ award! The staff at front desk including the bellmen, were all very courteous and friendly and the highlight of our stay. The room was fine, with ample power sockets. Housekeeping service and was on-request and basic. Gym was too small and just awful. We checked it out with another guest and they were equally disappointed. They should remove some equipment to make it more usable. Breakfast was also very basic with poor service. We skipped after day 1 and paid to have a better choice elsewhere. We had transfers included, provided by southwest. Departure arrangements were perfect but hotel did not send a pre arrival email advising what we needed to do. Simply advising us to look out for southwest at the airport would have saved us a lot of trouble. In summary, an ok experience but don’t expect a luxurious stay…..oh, and don’t go Labour day weekend unless you like crowds!!

全体的な滞在:8/10場所:信じられない。駅2(DMall Area)の中心部に戦略的に位置しています。ロビーの正面玄関のすぐ外には、近くのすべてのレストラン、カフェ、ショップが歓迎されます。プロパティ内のエンターテイメント:素晴らしい。 3-night滞在中、ラプラザでアコースティックバンドが演奏していました。私たちは彼らのペルーのチキン串が大好きでした。ロビースタッフ:平均。このリゾートは忙しいです。毎日多くのゲストが出入りします。したがって、おそらくほとんどの場合、すべてのスタッフがフレンドリーで歓迎しているわけではありません。早朝のような静かな時間でも、そのような挨拶は聞こえません。部屋:素晴らしい!広としていて、居心地が良く、快適なリネンとベッドでした。ハウスキーピング:ドアの右側にある「ハウスキーピング用」ボタンをオンにすることを忘れないでください。部屋を掃除するだけでなく、トイレタリーや雑然としたものを手配することを超えているので、清掃スタッフが私たちの期待に応えたことに驚いています。ダウンズ:1。クローゼットには取り外し可能なハンガーはありません。そのため、乾いたり服を着たりするために、浴槽にぶら下がっていることを最大限に活用する必要があります。 2. ラックはなく、ビーチに浸かった後、便利な場所に空気の多い濡れた服を掛けることができます。 3.混雑する可能性があります。全体的なコメント: ボラカイでの短期滞在を最大限に活用したい家族や友人にこの場所をお勧めします。

During my recent visit to Borocay, I had the unfortunate experience of staying at the Red Coconut. Despite my initial anticipation of a rustic and authentic retreat, this hotel fell far short of my expectations. From the very beginning, signs of disappointment were evident, starting with the lack of response to my airport pickup request. Arriving at the hotel via three modes of transportation, I was shocked to learn that I had to navigate a 250-meter alleyway, struggling to carry my bags through the stagnant-smelling water left by recent rains. The hotel's entrance was puzzling, hidden within the restaurant where guests were actively dining. The staff, to their credit, displayed politeness and efficiency during check-in. However, upon reaching my room, I discovered the closed curtains and the absence of natural light, as the window had been boarded up from the outside. Furthermore, the room lacked internet access, necessitating a room change. The alternative ”Classic” room proved to be no better, with its curtains closed, revealing a view of incomplete buildings and rusty roofs that resembled a shanty town rather than the promised luxury resort depicted on the website. Politely, I expressed my dissatisfaction, emphasizing that I had paid nearly $1,000 for a seven-night stay, which fell within the top end of the mid-range bracket for Borocay hotels. Although other reputable 4-star establishments, such as Hennan and Aqua, were available within the same price range, I had chosen Red Coconut for its touted rustic charm. Regrettably, the hotel failed to deliver the expected quality despite the price. The hotel itself exuded a dated ambiance, with unsightly holes in the hallway walls and furniture that seemed on the verge of collapse. The bathrooms appeared dark and dingy, in stark contrast to the website's portrayal. The supposedly blackout curtains were white, allowing an unwelcome flood of light into the room at the crack of dawn, making it nearly impossible to get a restful sleep. Adding to my dismay, the toilet seat was covered in an unknown liquid upon check-in, leaving much to be desired in terms of cleanliness. The pool area, depicted alluringly in the hotel's photographs, turned out to be quite deceiving. There was a notable absence of lounging spaces, preventing any relaxation under the sun with a refreshing drink or a good book. Although the beach was conveniently located nearby, the constant stream of people passing by discouraged me from leaving my belongings unattended should I decide to take a dip in the sea. Despite my repeated requests to speak with the manager, I was met with assurances that my comments and feedback would be conveyed, yet I never received any further communication from the hotel. The majority of guests appeared to be Filipino visitors enjoying a short stay, and I find it hard to believe they were subjected to the same exorbitant $1,000 rate for the basic room. Red Coconut, in its current state, bears a resemblan