Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!
Great service at the hotel from the reception to the cocktail bar to the breakfast staff. Rooms we’re comfortable with a comfy bed and all you require for a few nights away. Location was €10 taxi from Centraal Station or a 20min walk through a few lovely parks. Great park on doorstep of hotel with ducks and a large pond and 3-4 min walk from Tootbus stop. Variety of restaurants/places to drink outside of the hotel away from the busy central area.
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.
とても良い
66 reviews
4.5/5
1泊あたり
31,161円
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No.1
4.3/5
92件の口コミ
ザ プレジデント ブリュッセルズ ホテル
ブリュッセル | アトミウムより3.55KM
"宿泊してよかった!""客室が素晴らしい"
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No.2
4.2/5
86件の口コミ
ヤドヤ ホテル
ブリュッセル, ブリュッセル | アトミウムより4.24KM
"宿泊してよかった!""清潔"
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No.3
3.5/5
39件の口コミ
イビス ホテル ブリュッセル エクスポ アトミウム
ブリュッセル | アトミウムより0.87KM
"Good Location"
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No.4
3.0/5
32件の口コミ
ホテル ル サントネール ブリュッセル エクスポ
ラーケン, ブリュッセル | アトミウムより0.57KM
"Good Location"
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No.5
4.3/5
77件の口コミ
スリープ ウェル ユース ホステル
ブリュッセル, ブリュッセル | アトミウムより4.8KM
"朝食が美味しい""良質のサービス"
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No.6
3.3/5
42件の口コミ
オニキスホテルエキスポ
ラーケン, ブリュッセル | アトミウムより1.0KM
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No.7
2.5/5
47件の口コミ
ロイヤル ホテル
ブリュッセル, ブリュッセル | アトミウムより4.5KM
"Good Location"
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No.8
4.3/5
5件の口コミ
The Usual Brussels
ブリュッセル, ブリュッセル | アトミウムより4.63KM
"Good Location"
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No.9
4.0/5
69件の口コミ
イビス ブリュッセル シティ センター
ブリュッセル, ブリュッセル | アトミウムより4.96KM
"宿泊してよかった!""良立地"
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4.5/5
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ゲゲストThe location is very good, right next to the grand place. However, the rooms are old and need to be updated. The sink in the bathroom and the woodwork had cracks. The corridors were dark and dingy. The lamps or coffee machine have to be disconnected to be able to charge one’s devices. There are no adapters or usb ports. The day we arrived, the bell boy was on holiday, so there was no one to help with the bags. The front office staff, other than the most junior of them, seemed totally disinterested. The room was hot in the night and the aircon panel did not work. When we told the front office staff that the air conditioning didn’t work adequately, they didn’t even acknowledge what we were saying, let alone offer any explanation or apology. The breakfast was fine, but the staff again showed very little interest in even asking if we wanted a cooked breakfast. Wouldn’t recommend.
EEmily EWe stayed for 2 nights in hotel Juliana- the staff were incredibly welcoming. The hotel rooms were immaculate- we had a slight issue and were given an upgrade without charge. The decor is so beautiful and the pillows were the fluffiest I've ever felt. The square the hotel is situated is very picturesque but is currently under construction. A street to the right as you come out of the hotel does not feel very safe, however the street to the left felt much safer and very quickly brought us to the central location among a popular shopping street. The hotels location is convenient. I needed to store milk in the hotel freezer and the staff were incredibly accommodating with this request. The spa area was beautiful, the steam room was not working unfortunately. Overall a wonderful stay
ゲゲストBefore booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.