I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google ”Protea and ENC”...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are
kindness, disponibility and the smile of the lady owner, always trying to please the customer For the rooms, not big but comfortable (good matress), fridge was missing in my opinion and maybe also more hooks in the bathroom, some rooms with shower included, one room with bathroom outside Breakfast really ”à la carte” (eggs/bacon - a kind of porridge with fruits - toasts with white cheese - coffee/tea...) at the pool or inside (or in the room) possibility to have a taxi service (from/to airport for exemple) location not far from commercial center For disabled people : difficult if you don't walk (stairs at the entrance) and it's better to ask a room on the ground ... no room full adapted for people in wheelchair (without being able to walk) A good place to stay anyway
The apartment is spacious, clean and luxurious. Lovvvvvve the bathrooms. I had a very relaxing stay at the Residences at Crystal Hotel. The staff are friendly and helpful. The breakfast buffet was refreshing and had a wide selection of foods. The location is convenient, close to Canal Walk which we walked to often to buy whatever we needed to make our stay more enjoyable and visiting Hillsong Church opposite the road was an amazing experience.
Perfect location! Table Mountain and sea views plus sunsets looked so dreamy. The views were refreshing. The only thing I was disappointed with was the inefficiency. They took too long to let us into our room, TV wasn’t working and some shelves in the closet were broken and was placed perfectly as of it was ok, only when I touched it fell of. It could have hurt me.
The hotel is in a good area, very close to the airport and convenient. There was striking when we were there, so the hotel was a little understaffed and our room was bot ready when we arrived, but the staff were very apologetic and friendly all way round. I’ll definitely stay there again.
A few years ago, we just loved this little gem of a place, shall I say once upon a time! On arrival you keep on buzzing the gate and no response. Happened twice. Eventually you make use of your hooter to get the attention of reception. Please do not dare ask them why they don’t open the gate, you get told “you did not ring the bell”! At reception a lady came begging for a warmer blanket for her little one, the more she asked for one, the more the reception lady asked her did she not get a blanket? Quite embarrassing. The Wild Fig restaurant was very enjoyable. The Hotel room was beautiful. Sadly it had a terrible bad toilet spray/mouldy bathroom smell, so overwhelming and unbearable that one could not bare the smell for longer than a few seconds. It did not help much as the room was standing closed with no ventilation. One can only imagine how long it’s been like this. After a few minutes more, we decided to leave and cut this bad experience short, and find an alternative place to stay. On reporting our unsatisfactory experience to management the next day, it became even worse! After management had enough time to check on all the facts and call me back, the reception manager did not do so. Once again I had to telephone the reception manager, who in turn had this unacceptable tone of arrogance in her voice. After explaining to her how to check on all the facts, it was evident her lack of experience in this regard. I asked her for the Hotel manager at 4:20pm in the afternoon, I was told he had already left. After demanding to speak to the hotel manager, I eventually got a call from him this morning. Obviously he only heard his reception managers version, and already made up his mind how he was going to deal with this. I explained everything over again and asked him to please check all the facts properly before addressing the issue further. He said he would, but don’t hold your breath. My recommendation: Do not book here, as they do not live up to the standard this prestigious hotel once had!
Coming to South Africa for the first time it comforted me to stay in a familiar name hotel. We utilized the airport shuttle. A trainee accompanied our driver. There was a mix up with the number of people so there was not enough room in the car for all. So the trainee stayed at the airport (to be picked up later) while the driver took us to the hotel. So sacrificial and nice! We enjoyed the hotel decor and the relaxed atmosphere the couches offered in the restaurant. We stayed in a suite which was amazing. The staff was very friendly and willing to help with anything.
WWinnie & EricThe hotel has free shuttle to the water Front.
Breakfast coffee need extra charge with very high prices. Don’t order the coffee if necessary!!!!!
The room needs to renew
This establishment cannot be recommended. It is overpriced and, in my experience, demonstrates customer service that is far below acceptable standards, reflecting a clear lack of competent leadership. While the rooms are adequate, they are overpriced for long-term stays, and the location, while decent, is nothing exceptional. The administration's handling of my deposit refund was appallingly poor. Despite numerous attempts to resolve the matter, it took them four months to return the deposit, during which I encountered repeated incompetence, unresponsiveness to emails, and even dishonesty. It was only after countless follow-ups and multiple in-person visits to the hotel that the issue was resolved. If you value professional and reliable customer service, I strongly advise against staying here.
CChisama NaifiNestled in the vibrant heart of Cape Town lies the enchanting A Sunflower Stop Backpackers—a haven that marries comfort with an authentic sense of wanderlust. From the moment you step through the doors, a warm embrace of hospitality envelops you. The hostel's charm resides not just in its impeccably clean rooms or its vibrant decor, but in the genuine sense of community it fosters among travelers from around the globe.
The staff's unwavering dedication to ensuring a memorable stay is truly commendable; their wealth of local knowledge guides you through the city's treasures, unveiling its hidden gems. Whether you're lounging in the cozy common areas or exchanging tales under the African sky in the courtyard, every moment is a celebration of diversity and shared experiences.
A Sunflower Stop Backpackers transcends the ordinary, transforming a stay into an unforgettable journey, leaving you with cherished memories and an undeniable longing to return.
MMaxim KeynoThe hotel has a convenient location in the center of Cape Town. The rooms are comfortable enough for one or a young couple. If you plan to walk around the center - it's quite easy. I got to the Waterfront by walking in 20 minutes along busy streets and did not feel any danger anywhere. Small shops and supermarkets around the hotel allow you to cover all your everyday needs.
The breakfast is quite meager, but literally around the corner on the next street you can find good cafes where you can have a great breakfast for a reasonable price and a supermarket where you can buy ready-made food.
Immediately to the right of the exit from the hotel is the entrance to a beautiful park, from where wonderful views of the mountains open.
The staff is responsive and helps to solve all problems.
The only drawback is the noise from the air conditioning systems coming from the yard at night.