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My Husband and I were in Norfolk on a birthday weekend. We were greeted at the car by John and shown to the reception area/breakfast room where we greeted by Suzanne who offered us a welcoming drink which she later brought down to our room. John showed us to our room and they had put up a Happy Birthday Banner and flags, and also put box of chocolates in our room for us, which was a really nice touch. The room was very clean, the cleanest accommodation we have been in yet. The B&B looked just as it did in the pictures, even the flowers were still in bloom, and this in late October. Both John and Suzanne were very friendly and helpful, even offering to give us a lift into town so we could celebrate and have a drink. The food was perfect, you have many choices of breakfast from fruit, cereal and yogurt to a full English, you order the night before and give the time you'll be there for your breakfast and it's cooked fresh for you and you only have a few minuets to wait when you arrive in the breakfast room before your food is brought to your table. There is a folder in your room, giving you the free wi-fi password and places you can eat and visit. They also give you information of how to contact them via phone including Suzanne's mobile number in case you have an emergency or need urgent assistance. It was a lovely stay and I will defiantly stay there again