I took my daughter to Hanmer for a birthday treat. We decided to stay at the Hamner Springs hotel because it looks lovely from the outside. I’m afraid to say it was nothing like that on the inside! The first room they put us in on the top floor was dark and musty. We tried to open one of the doors in the room and the handle completely broke off. They then put us in room 108 on the bottom floor - it was sold to us as a king deluxe room. It was anything, but that besides, the room being tired the TV didn’t work, the extractor fan in the bathroom didn’t work. The shower pipe fell off the wall while I was showering and all the light switches were connected, so you could not turn off particular lights when you wanted. We ordered room service from the in-house restaurant. We had a seafood pasta, which was totally average. The Greek salad had no fetta or olives- when we complained, they return the salad with some sprinkled feta on the top. The whole thing was a total disappointment, the hotel is shabby and tired!. I gave it a two star rating because the staff were helpful and very friendly. Besides, that I would give this place a total miss so sad because I have stayed there in the past, and it was super.🥲
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