「Brought my wife, kids and in-laws to Hangzhou for a holiday trip and we chose to stay in Roxanne because of its proximity to Westlake (literally just across the road), and it is indeed a fantastic decision! Our rooms were clean, spacious, with great amenities, and the place has a very homely feel. The place also has a beautiful courtyard and a nice cafe.
The staff were very friendly, and they shared many tips on where to visit, as well as stories behind many of the attractions and historical sites. The owner even personally guided us to a secluded scenic area nearby - Yuguwan and Wuguitan, and it was beautiful and serene.
The breakfast was good, with many fresh ingredients and a mix of local and continental options. We also ordered dinner from their restaurant and the food is great! The portion was big and it was not too salty/oily.
On the last day, we even had a ”pool party” in their outdoor swimming pool (the kind that has the waves, like a water treadmill), and the kids loved playing in the water. Oh and they have a playing corner with plenty of toys / books to keep the kids entertained too! Overall, we had a great experience and everything is worth the premium pricing. Definitely recommend and will come back for another visit soon!」
「This hotel was really well placed, 5 mins walk from the Xixi north metro stop, which was easy to get into town. It was also only 5 mins walk to the wetlands themselves. The area is quiet and green and a breath of fresh air after BJ. The hotel provided fruit and soup every evening in the room, which was a lovely touch. We stayed in May when the weather was hot, but the pool wasn't open until June. It would have been nice to have this available. All in all, a really relaxing stay here.」
「A beautiful hotel as shown in the photos on Trio. Service was first class from the time we arrived with the cart meeting us at the main road and escorting us up to the hotel. Our windscreen was covered to reduce the heat during our stay. The room was stunning and location quiet despite being at the top of a busy walking spot. The pool area was clean and well reviewed after a long day walking. The staff were all attentive from start to end- always checking if we needed anything with good use of English. I would highly recommend this hotel. Also, Llts of tea plantations and hiking on the area.」