「Bed didn't feel like a double very small. Cleanliness room OK, BUT the Ceiling all cracked cement and black. Not a sight to ge looking up at when trying to sleep.Took video but can't upload it. Nice gesture for breakfast in small room, think suit students. Definitely won't be staying here again. Only in room to sleep, long enough. 🙄」
「Brilliant red brick stately home type hotel. Full of charm and has a lovely front garden. You have full access to all living and dining area on the ground floor at any time, which is great for photos and relaxing. Our room was a small loft but had a great view from the bathroom of the hills over the city. The City tour bus goes past the hotel because apparently it used to be occupied by the main builder of the Titanic. It is a short walking distance to the stunning Queen's University and Botanic Gardens. Ryan's restaurant is a great shout for homely reasonably priced Irish food and drink. The lady at the front desk also gave us direct assistance to book our trip on the Causeway tour. Highly recommend.」
「This is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!」
「Absolutely amazing, the atmosphere, the food, the drinks, the swimming area, the room, everything was 100% 10/10. The staff were also very kind and welcoming with good communication, to anyone who is thinking about staying, go for it!」
「We were welcomed at reception by one of the friendliest receptionist we have ever met, Aimee or Emma was her name. Nothing was too much trouble for her from checking in to where to go for good food and entertainment, and inquired the next morning on how things went. The hotel is in a great location, comfortable and spacious rooms , have booked to return in April. The only thing we would say was missing was a sign on the footpath pointing out the hotel. Top marks all round .」
「Everything's lovely! Really enjoyed my stay here. The kitchen is well equipped with everything you might need, which made self-catering really easy. All the rooms were clean, comfortable, and nicely kept – you can tell the place is well looked after. Would happily stay again!」