ソフィアの高級ホテルを探す

「It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.」

「The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.」

「Hotel was with good location, the room was quite basic. Good pool & sauna area. Service attitude not the best and the breakfast room was quite messy and not cleaned also small. I can recommend this for a few nights stay in Sofia.」

「The hotel is located in the heart of the town. It took us some time to find the entrance to the hotel because of reconstruction process that is going on near the hotel. Parking area being very small was fully occupied, therefore we had to search for public parking area. The room was a little bit dark and one mirror element (part of wall decoration) was broken. Cleanness in the room and in the hallway leave much to be desired. Breakfast was very good: well organised, good service with good variety of food.」

「Worth for money, clean and easy access to city center.」

「素晴らしい滞在、ホテルはスタッフからの本当にプレミアムで素晴らしいサービスでした 朝食とルームサービスは高品質でした プール、サウナ、ジムはすべて本当に素晴らしく、豪華に感じました。プールは特にとてもリラックスできました 場所は中心部から少し離れていますが、近くの地下鉄に乗るか、ホテルはタクシーを手配するのに最適でした 強くお勧めします!!!」

「The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious.」

「ホテルの向かいには郵便局があり、ポストカードを購入するととてもお得です。ホテルは観光スポットから徒歩約 10 ～ 15 分で、ロケーションはとても良いです。」

「わかりましたホテル。奇妙な装飾。それは有名な日本の建築家によって建てられたソフィアの古典でした。彼らはまだ素敵な日本庭園を保ちました。レストランもいいです。朝食は十分で、豊富ではないと思いました。地下鉄に近く、素晴らしい景色。」

「Hotel Anel in Sofia boasts spacious rooms and a central location, but the service leaves much to be desired. Staff often come across as indifferent, with reports of unresponsiveness and rude behavior. Issues like delayed room readiness, poor cleaning standards, and inconsistent amenities detract from the 5-star experience. Improvements in customer care are needed」