「Located in a business park out of town but that suited us for what we were doing. Room was amazing, bed was comfortable, room service was great, bathroom products were good, buffet, and spa was also amazing.」
「The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious.」
「The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.」
「Hotel was with good location, the room was quite basic. Good pool & sauna area. Service attitude not the best and the breakfast room was quite messy and not cleaned also small. I can recommend this for a few nights stay in Sofia.」
「Hotel Anel in Sofia boasts spacious rooms and a central location, but the service leaves much to be desired. Staff often come across as indifferent, with reports of unresponsiveness and rude behavior. Issues like delayed room readiness, poor cleaning standards, and inconsistent amenities detract from the 5-star experience. Improvements in customer care are needed」