Our stay at this hotel was a great experience❤️. From the moment we arrived, the staff greeted us with warmth and professionalism, making us feel right at home. The rooms were spacious, immaculately clean, and beautifully designed, offering all the modern amenities we could have hoped for. The hotel’s location was perfect, providing easy access to local attractions while maintaining a peaceful and relaxing atmosphere. The dining options were superb, with a variety of delicious choices that catered to every taste. Overall, this hotel exceeded all expectations, and we can’t wait to return. Highly recommended for anyone seeking luxury, comfort, and outstanding service. I recommend you guys to go and have a good time there as it will be a great experience
We had a fantastic week at Paradise Cove. Everything was incredible and every attention to detail was considered - all of the staff were lovely but never overbearing, the food was delicious and to a very high standard. We were on half board and the extras (lunches and alcohol) were very reasonably priced (£8-15 for lunch/pp, drinks anywhere from £4-10) and mega portions. Loved the range of seating / lounging areas and how secluded they all were, it made the hotel feel much bigger than it was without ever feeling crowded. If you want the most chilled out, well-fed holiday in the sunshine, this is the best hotel bar none!
The hotel is still new and modern. The rooms are spacious and clean! The food is delicious as always in RIU hotels. But the service is toooo slow! If we need do ask for a towel or any amenities, it takes forever. More than an hour to get it. The view is stunning but it is windy around this area! Keep this in mind
良い
64件の口コミ
4.2/5
1泊あたり
47,964円
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4.2/5
79件の口コミ
シャンドラニ ビーチコマー リゾート & スパ オールインクルーシブ
Sir Seewoosagur Ramgoolam International Airport, モーリシャスにあるホテル
KKarenRats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
Our stay has been excellent here. The staff has been lovely and kind. We had a great welcome upon arrival Our special thanks to GRO Ms Anais and Ms karine.♥️♥️ Best service from the restaurant Mr Arvin with his great smile and Mrs Ratii😊 At the Bar Mr Aman and Mr Bradley ♥️ We also met Mr Kevin who was very kind and warm and talk to us with us with a wonderful smile.♥️ For sure we will come again. Thank you all for this wonderful experience.😃
FFearless18267406513Aprés le paiement, l'agence ne vous répond plus, malgré des relances incesssantes sur les les accesoires manquants et sur les dysfonctionnement sciament cachés!!! ( via washapp)... - Aucum accueil à l' arrivée, aucune indication.... ont est rester 1h a l'exterieur en attendant que le gérant daigne venir nous donner des indications futiles. - Personnel qui ne communiquent pas! , qui vous ballade,Gérant fuyant... qui bidouillent.. - Annonce mensongére( pas de TV dans les chambres, pas de fer à repasser). Ménage grossiérement fait!!! - Infiltration plafond humidité chambre, + infiltration terrase, TABLE À MANGER ( IMPOSSIBILITÉ D' UTILISER LA TERRASSE). - Chambres Inutilisable pendant 4 jours!!! Photo à lappuie... - AUCUNE EXSUCE, NI RETOUR DE L'AGENCE BY LOV, nous sommes repartir sans avoir vu aucum menbre de by lov bel azur ! INADMISSIBLE. - Vacances en familles à 4 gâcher au BEL AZUR by lov.... - FORTEMENT DÉCONSEILLER..A FUIR - BY LOV malhonnête!!! Aucum SCRUPULE . PIRE séjour à l'île maurice Séjour du 11/07/2024 au 18/07/2024
Sir Seewoosagur Ramgoolam International Airport, モーリシャス
最低料金(1泊):46,039円
3.9/5
ゲゲストEinrichtung etwas in die Jahre gekommen. Das Frühstücksbuffet war reichhaltig, aber für ein Viersternehotel könnte dies schöner gestaltet werden. Das Bootshaus mit der Möglichkeit der Wassersportaktivitäten ist gut geführt und die Möglichkeit des angrenzenden Tauchshops erweitert die Möglichkeiten für weitere Aktivitäten.
Als Gäste hätten wir gern für eine Nacht verlängert. Trotz dreimaliger Anfragen erhielten wir kein Angebot, obwohl das Hotel mehr als halb leer war. Und in täuschend insbesondere, weil das Hotel sehr gut mit Personal ausgerüstet ist.