Staff was helpful however rooms are a bit tired, no fridge and though view was nice, it was a bit noisy
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Maria
2024年1月19日
Great customer service!!!... They went above and beyond with the accommodation and their thoughtfulness. I shared with them that we were in Mexico City for an event celebrating my parent's wedding anniversary and manager sent them a dessert to their room. The room was on point and clean.
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Salvador
2023年12月8日
Housekeeping was excellent, her name was Yaqueline my room always clean and ready, close to everything safety was good
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Carlos Arturo
2023年11月30日
Nice hotel located in an area close to a lot of restaurants and places to visit. A Starbucks, McDonald, Krispy Kreme, KFC in the building. In front of Plaza Alameda.
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Brian
2023年11月26日
Clean and centrally located. It’s a bit dated. When I arrived the TV didn’t work, but a service person arrived very quickly to fix it. I learned later that some of the lights didn’t work but didn’t bother with that. Nice staff.
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Jose A.
2023年11月23日
I loved the location of this hotel. Perfectly centered in the heart of el paseo de la reforma. Everything we wanted to do was at a reasonable distance. I didn't like that the entrance to the actual hotel was hard to find. The very bottom floor is where the food court is and the corner of the hotel is the elevator to get you up to the lobby.
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Carolina
2023年11月16日
Front desk staff could not find my reservation. Had to cancel original reservation and tried again. Also, not very communicate about where te to find food and that front door would be close early morning. We had to walk around the building to find our taxi
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Francisco
2023年10月16日
It was very convenient, you have every thing around it, walking distance and transportation plus shopping plazas and restaurants.