This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.
慌しい一日の終わりには、ケアンズハーバーサイドホテルでおくつろぎください。ケアンズハーバーサイドホテルは、ケアンズ・ノースの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はケアンズ中央駅から2km、ケアンズ国際空港から5kmと、立地に優れています。ケアンズ・エスプラナード・ラグーンやグレートバリアリーフ 遊覧飛行(ノーチラスアビエーション)、ZOO TO YOU HQ - Discovery Centreなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。
ゲゲスト2024.03.01
Great food and friendly helpful staff. Although this building is quite old it has been reasonably well renovated and is very comfortable to stay at. I had to leave VERY early to catch a bus and was supplied with a box breakfast, most welcome at 5am. On my return from my trip to Karumba we found that my booking had been made incorrectly a week further ahead.on arrival at 7pm , very tired,I was very grateful that the duty manager was able to put me into a very nice room for the night, and I was able to have a delightful meal and catch up with the gorgeous Shoni who welcomed me back even though I looked and smelt like Robinson Caruso, would definitely go there again.
ゲゲストGood location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.
ゲゲストWe stayed for 5 nights in total and couldn’t have been more impressed with both the rooms and the service at Tropic Towers. First impressions were already great as I called to change some dates due to a Fitzroy Island overnight stay - Peta could not have been more helpful and made changes to our booking free of charge, even though I called the day before our stay. When we arrived, Peta was so welcoming and explained the area to us as it was our first time in Cairns. We stayed in a 1 Bedroom and 2 Bedroom apartment during our time at Tropic Towers and both were immaculate, spacious and like a home away from home. Full kitchens in both rooms meant we had no issues cooking on a couple of evenings. We had a beautiful view of the sunset from our balconies too! Peta even offered for us to leave two of our bags with her for the night of our Fitzroy Island stay, instead of having to take them over to the island on the ferry. We would definitely recommend this place and look forward to staying again in future! Thank you again Peta :)
ゲゲストMy partner and I stayed at sunshine tower for 5 nights and it was an enjoyable stay. I want to start by saying the girls on reception were all very friendly and welcoming, they were happy to have a chat anytime and also recommended places to visit and see. Shout out to Phoebe she was lovely! The property is a little be further out of the main ***** but only a 10-15 minute walk or you can jump on one of the Beam scooters that are outside. The outside of the property is tired looking and could do with an update but the rooms are renovated and lovely. Tiled floors, updated furniture and great sizes. The kitchenette was lovely to have even though we didn’t really use it. There is no oven or stove up so keep this in mind when booking. The bathroom was a tad small but worked and the shower was great! We were in room 702 which had a lovely view towards the beach but note that this level also houses the electrical stuff so it is a little loud when you are trying to sleep. The tv was a smart tv but could never connect to the wifi so I would recommend them to update to have modems on each level. The outdoor pool and sauna were okay, only used it once and unfortunately the texture of the spa and pool was very rough on the skin so couldn’t stay in there long. BBQs are available for use but we didn’t use these. No housekeeping (I knew about this before booking) however the girls at reception were more than happy to provide more toilet paper/towels/tea/coffee etc with no extra cost. Overall it’s a great property and worth the visit for stays under a week!
ゲゲストThe rooms etc in this hotel are old and tired looking, having said that the linen etc was very clean. The bedding was comfortable. Staff were very helpful. Id say Value for money is what you get at this hotel. Very close to amenities, walking distance everywhere