The entire place smells bad. It's filthy. Staff (except Don) are extremely rude and very unprofessional. In the first room i was put in the garden tub in my room was broken and not able to be used. The phone to the office was broken. The room was not very clean. In the morning I woke up to loud construction in the room next to mine. (No warning of this) and my water was turned off while I was in the shower. (No warning). The furniture is outdated and disgusting. After talking to the front desk I was told I was moving to another room on the other side of the hotel where there wasn't any construction. When I came back that evening to move the nasty, rude, unprofessional lady at the desk that evening kept rolling her eyes when I told her what was going on and that I was supposed to move. She finally called the owner and said he said ”No I'm fine where I'm at”. I woke up the next day again to construction and spoke with the desk again. I was finally moved. The rooms AC did not work, there was no cable. The blankets were filthy. The night stand was sticky and gross. The couch didnt even have the cushions that belong to it on it. There were cushions from an obviously different old dirty couch. The garden tub was falling apart and the cable didn't work. And let's not forget the roaches. The nasty night lady was there so I waited until morning. I told the manager only about the cable and roaches. The owner started screaming and cussing at me saying this is how it is and this is his customer service and if I don't like the condition of the hotel to pack and get my a$$ out. He told me to never rent there again and that if I mentioned anything else wrong he would throw me out of the hotel because he isnthe owner and can. I walked away as I was leaving in the morning and was late for an appointment. I called the site I rented through to report. When they called the hotel the owner lied and said everything was fine. The water never went off and everything was in good working condition and I just wanted a discount and they refused. Beware! I wouldn't dare try the free breakfast due to the bad smell, filthy conditions and roaches here
110レビュー