匿匿名ユーザーFood excellent for what I paid. Not Jumeirah or Conrad standard but value for money yes.
Room was really good for what I paid. Would have liked a rainfall shower but everything worked and room was clean and spacious.
Front desk were helpful and kindly allowed me and early check in and 2 hours late check out which was great as my train was 5pm and normal check out was 12.00pm.
I would stay again because if the price but when I usually visit Makkah with family we stay at Jabal Omar Hotels which are closer to the side of the haram we prefer. Its about a 5 min walk for someone myself but with family it will be more like 10 mins to the new extension of Harqm.
GGULREZ SADIQ HUSSIAN SHAPOOMövenpick Hotel Makkah delivers a consistently strong four-star stay, anchored by an exceptional location steps from Al Masjid Al Haram.The property is well-managed, with comfortable rooms and dependable housekeeping standards.Service is professional and accommodating, particularly given the high guest volumes throughout the day.Facilities and dining are convenient and well-organized, though peak times can be busy.
Overall, it is a highly reliable choice for comfort and access, rated 4/5
ゲゲストThe location is fantastic, just exactly what I needed especially in Ramadan. The masjid next door makes it so accessible and easy for travelers.
What I really appreciate about this is The receptionist ( a lady which her name began with M - i think she’s Indonesian originally , I forgot her full name - sorry)
She was very helpful and kind. The service guys are always nice. The staff at the entrance of the dinning were very friendly. The buffe was delicious and had variety.
The only not very pleasant experience I had was with this 2 specific security guards at the front entrance on the 25th Feb around 8:00pm. They acted very rude and unhelpful ( I don’t know their names but they need to improve in their humanity and manners.
Other than this, I has a very pleasant experience here mostly.
II live to travelThe location is great, walkable on flat surface to Masjidil Haram. It’s about 10 min walk to the mosque due to the crowd. The lady at the reception is fabulous - warm, friendly, accommodating. She was very kind to me. Because i stayed here, i was able to go to the mosque for every prayer time. Plenty of food shops and supermarkets nearby. Short walking distance to taxis when the road is closed for prayers.
The only complaint is the lift which is a bit slow. I would definitely stay here again, in shaa Allah
ゲゲストManaging my reservation was unnecessarily complicated and inefficient. both before my arrival and during my stay. It proved very difficult for the staff to organize my stay in a single room without having to repeat the same process several times. It simply didn’t make sense. forcing me to repeat the same procedure multiple times was difficult to understand and rather disappointing.
ゲゲストI enjoyed my stay as the room was spacious. Importantly the hotel is 10-15 minutes straight line walk to Masjid Haram.
The Hotel is surrounded by beautiful shops for convenient travel gifts purchase.