The location of the hotel was very good, especially for anyone visiting the Haram. It is located a few buildings after Le Meridien Makkah, and the walk to the Haram area was around five minutes. For those going towards the Mataf area, the walk was approximately 12 minutes. Overall, the location was one of the strongest points of the stay.
The room itself was generally fine for a solo traveler. I had booked a single-bed room, and for a one-night stay it served the purpose. However, one thing that was disappointing was that the hotel did not show any bathroom pictures on the website. When I arrived, I was surprised to see that the shower area was extremely small. The shower was right beside the commode, and part of the shower area was practically overlapping with the toilet area, which made it uncomfortable to use.
Another issue was that the telephone in the room was not working. Because of this, whenever I needed anything from reception, I had to go all the way down personally to ask. Also, towels were not provided in the room initially, so I had to go to reception and request them.
Overall, for a single-night stay, I would say it was worth it mainly because of the excellent location and easy access to the Haram. However, the bathroom setup was disappointing, and the lack of basic room readiness, such as towels and a working telephone, could definitely be improved.
The room was comfortable and the amenities were quite complete. There is no free shuttle bus to the Haram. The hotel next door provides a shuttle bus to the Haram. To get to the Haram, take bus number 4 from the stop near the hotel or take a taxi for 40 SAR.
The hotel boasts a convenient location and helpful staff. The courtyard in front of the hotel was a useful amenity. However, golf cart transport service to assist pilgrims uphill could be improved.