ホテルからの返信: Dear Mr. HI32,Thank you for sharing your review! We’re happy to hear you enjoyed our pet-friendly environment, spacious rooms, and great value for money. It’s also nice to know the nearby laundry shop and our convenient location close to Phuket Street added to your stay. We welcome guests from all over the world and are glad you had a positive experience. We hope to have the pleasure of welcoming you again soon!Warm regards,HOMA Team
ホテルからの返信: Dear Sir or Madam,Thank you so much for your lovely review! We’re glad to hear the room met your expectations and that you enjoyed having a kitchen and the resort-style atmosphere. Many of our guests do stay long-term, so we’re happy the environment felt comfortable for you as well.It’s great to know our front desk team made a positive impression, and we’re delighted you appreciated our switch to bottled water as part of reducing plastic use.We hope you’ll have more time to enjoy the facilities on your next visit—looking forward to welcoming you back!Warm regards,HOMA Team
ホテルからの返信: Dear Madam,Thank you so much for your detailed and thoughtful review! 🌿✨ We’re delighted that you enjoyed the peaceful greenery around the hotel, the rooftop pool with its beautiful city views, and our well-equipped gym — it’s wonderful to hear you could keep up your fitness routine during your stay. We also appreciate your note about the nearby area, and we’re glad the 7-Eleven vending machine added convenience. Your kind words about the balance of resort atmosphere and practicality mean a lot to us, and we look forward to welcoming you back for another relaxing and active stay!Warm regards,HOMA Team
ホテルからの返信: Dear Valued guest,Thank you for sharing your feedback with us. We’re glad to hear that you found our facilities very clean and well-maintained.Regarding amenities, we provide shampoo and body soap in every room, while items such as toothbrushes and hair dryers are available upon request — we’re happy that our team could promptly assist you with these during your stay.We appreciate your comments and hope to welcome you back for another comfortable visit soon!Warm regards,HOMA Team
ホテルからの返信: Dear Sir or Madam,Thank you so much for your wonderful review! We’re thrilled to hear that you and your girlfriend enjoyed your stay, found the hotel clean, and appreciated our convenient location. We also appreciate your note regarding loungewear and slippers and will take it into consideration for future improvements. It means a lot to hear that, despite this, you still consider HOMA Phuket Town a perfect stay. We look forward to welcoming you back again soon!Warm regards,HOMA Team
ホテルからの返信: Dear Sir or Madam,Thank you very much for your detailed feedback.We’re glad to hear that you enjoyed our modern, clean facilities, including the rooftop pool, gym, and restaurant, and that our on-site team provided excellent service.We sincerely apologize for the confusion you experienced with our WhatsApp communication. We appreciate you bringing this to our attention, and we will review the messages internally to ensure our responses are clearer and more attentive moving forward.Thank you again for staying with us, and we hope to welcome you back for an even smoother experience next time.Warm regards,HOMA Team
ホテルからの返信: Dear Ms. Puchuguan,Thank you so much for your thoughtful review! We’re delighted to hear that you appreciated our comfortable rooms, and smooth check-in and check-out process. It’s great to know our facilities and attentive service made your stay enjoyable and convenient. We look forward to welcoming you again soon!Warm regards,HOMA Team
ホテルからの返信: Dear Sir,Thank you for your detailed review! We're glad to hear you enjoyed the cleanliness, comfortable shower, and especially our rooftop swimming pool — we're proud to offer such a great space for both kids and adults. We also appreciate your comments on the room layout and air conditioning, and we’ll certainly consider your feedback for future improvements. It’s great to know you found the location convenient and the overall value excellent. We hope to welcome you back again at HOMA Phuket Town soon!Warm regards,HOMA Team
ホテルからの返信: Dear Sir,Thank you for your honest and detailed review. We're glad to hear you enjoyed the room and found our front desk team friendly and welcoming. We sincerely apologize for the noise issues you experienced — we understand how important a good night's sleep is. Your feedback is valuable, and we will look into ways to improve sound insulation. We truly appreciate your kind words overall and hope to welcome you back in the future.Warm regards,HOMA Team