ポルトのFonte de Sao Joao周辺にあるホテル

チャンピオンズリーグ決勝のために2泊しました。素晴らしいロケーション、空港への直行線があるトリンデメトロまで徒歩わずか7分。非常に清潔で快適な部屋、ベッドは良い夜の睡眠を保証します。シャワーもよく、スタッフは皆フレンドリーで、超親切で、最も重要なのは...バイリンガルです。私が詰め込まれたので、8ユーロの箱で朝食を食べる価値があります。エクスプレッソショットは素敵なタッチです。強くお勧めします。

Checked in on 18/04/23 for a birthday treat with a friend. Staff were very courteous, nothing too much trouble. Hotel was spotlessly clean, and breakfast was plentiful. My roommate forgot her toothbrush and was given a free toothbrush and toothpaste. Happily printed off our boarding passes for us for our flights home. 10/10

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

立地が良い。典型的なドン ルイス橋から徒歩数分。有料駐車場。通常は車が駐車しているホテルの坂道に駐車することはできません。ホテルのバーからの眺めはとても良い。親切な従業員。スパエリア、ジャグジー、スイミングプール、トルコ式バス、サウナ...最高。ご滞在の最後に、出発時間外にこれらのサービスをお楽しみいただけます。とてもきれいなホテルです。良い装飾。お金の価値を強くお勧めします。

場所は良好で、部屋は大きく、とてもきれいです。スタッフはとても素敵で役に立ちます。徒歩2分にはスーパーマーケットと小さなショッピングモールがあり、ホテルの向かいにはタクシーの駅があります。

El hotel está ubicado a unos 20 minutos de Oporto. Bien comunicado con bus casi a la puerta y perfectamente si vas en coche. La limpieza es extraordinaria, tanto en las habitaciones como en el resto de estancias. La lencería (toallas y ropa de cama) de muy buena calidad. Estupendo tener aire acondicionado en la habitación. Todo el personal muy amable en todo momento y dando solución a nuestras consultas siempre con una sonrisa (pisos, recepción, buffet) El desayuno correcto. Un gran detalle hacer un guiño a la gastronomía portuguesa ofreciendo pasteles de nata. El parking cerrado y gratuito también es un plus a valorar. Me gustaría felicitar por la gestión del establecimiento y a todo el personal que lo hace posible. Se nota todo el trabajo que hay detrás para que los clientes nos sintamos así de bien. ¡Enhorabuena, equipazo!

ポルトのすべての観光スポットから歩いてすぐのリーズナブルな価格のホテル。フリルはありませんが、必要なものはすべて揃っています-素敵なクリーンルーム、エアコン、快適なベッド。毎日飲料水のボトルがリフレッシュされ、非常に歓迎されます。朝食は豊富で美味しいです。ホテルがいっぱいだったのでスタッフはとても忙しかったが、誰もがとても親切で気持ちが良かった。空港へのタクシー送迎を確認し、レストランがオープンする前に出発したので、旅の朝食ボックスを提供してくれたフロントのマリアに特別感謝します。

ネヤは、非常に丁寧で親切なレセプションスタッフがいる、大きくてスタイリッシュで静かなホテルです。屋上バーのスタッフは同様にフレンドリーで効率的でした。Douroを見下ろす4階の部屋に滞在するのは快適でしたが、今では苦情が........私たちの部屋は、外のドアハンドルのラベルでリクエストしたとしても、滞在の3日間でサービスされませんでした。私たちが去ったとき、私たちはレセプションでこれを言及しましたが、謝罪はありませんでした。 2番目の問題は、それ自体の苦情ではなく、発明的で常識的な思考を求める呼びかけです.......レストランは大きくて長いです.....朝食は物流と忍耐力の練習です......なぜバターとジャムをパンから 30 歩離れた場所に置くのですか?なぜハムとチーズの間に牛乳があり、お茶とコーヒーから何らかの方法で離れているのですか?誰かが顧客のように見える必要があります。

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.