ポルトのTorreão do Jardim do Palácio周辺にあるホテル

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

ポルトセンターの拠点として4泊しました。可能であれば、3.5に半分をあげます。部屋はきれいでしたが、摩耗の兆候が見られました。ベッドは毎日新鮮なタオルでできています。食器棚の棚スペースが不足しています。朝食に一度使用しましたが、よりリラックスした設定とビュッフェを満たす誘惑なしで、裏口からミティカインスピラッソを2回試しました。シャワーは温度と流れが良好です。フレンドリーで親切なレセプションスタッフ。必要なものはすべて近くのスーパーマーケット。空港からのバスは、週の真ん中で50分かかり、最初はホテルから離れてから戻ります。もう一度やっていたら、地下鉄でラマルデまで行き、Uberでホテルまで行きます。空港メトロは到着時に道路のすぐ後ろにあります。バス304は、町に入る300または301よりも速いバスのようでした。Googleマップのルートプランナーからの情報を使用して、午後8時以降に町から戻ってくるバスの信頼性に問題がありました..市庁舎広場近くのさまざまなバス停を追いかけて役に立たなかった。結局、地下鉄をラマルデに戻って、Uberで3ユーロを好むようになりました。 Trindade Metroで荷物ロッカーを使用することを選択しました。最終日にホテルに戻るのではなく、最大 12 時間で 6 ユーロの小さめです。他のサイズは利用できますが、利用可能性は限られています。

1階の部屋は広としていて清潔で、エアコンとブラックアウトカーテンはうまく機能し、バスルームには2つのシンク、ビデ、大きなシャワーがありました。スタッフは皆とても親切で、礼儀正しく、フレンドリーです。素敵な屋上テラスは、一日の観光の後、素晴らしいボーナスです。飲み物は手頃な価格です。3.50大きなビールのユーロとカクテルの7ユーロ(これらはよく作られていますが、ポルトにも行った特定の場所とは異なります-WOW !!)アルコールを味わうことができ、バーのスタッフがあなたに持って来てくれます。また、午後遅くに無料のニップルも追加できます。すべてのラウンド素晴らしいホテル。

朝食は素晴らしいです、駐車スペースがあります、川から徒歩約10分、その隣にショッピングモール..フードセンターがあります...タクシータクシーポイント、非常に便利です

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

Perfect location to Airport , Hotel very clean n tidy. Good staff

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

El hotel está ubicado a unos 20 minutos de Oporto. Bien comunicado con bus casi a la puerta y perfectamente si vas en coche. La limpieza es extraordinaria, tanto en las habitaciones como en el resto de estancias. La lencería (toallas y ropa de cama) de muy buena calidad. Estupendo tener aire acondicionado en la habitación. Todo el personal muy amable en todo momento y dando solución a nuestras consultas siempre con una sonrisa (pisos, recepción, buffet) El desayuno correcto. Un gran detalle hacer un guiño a la gastronomía portuguesa ofreciendo pasteles de nata. El parking cerrado y gratuito también es un plus a valorar. Me gustaría felicitar por la gestión del establecimiento y a todo el personal que lo hace posible. Se nota todo el trabajo que hay detrás para que los clientes nos sintamos así de bien. ¡Enhorabuena, equipazo!

広々とした客室。素晴らしいマットレス、久しぶりによく眠れました。すべてとても清潔で新しい。完璧な無線 LAN。非常に充実した朝食。スタッフの気配りは格別で、とても親切でフレンドリーで、熱心に助けてくれます。地下鉄 Trindade 駅から 5 分で、空港や他の路線へ直通でアクセスできます。多くの重要なエリアの中心にあり、とても静かです。ポルトに戻ったら、また繰り返します。 7時から11時までの朝食時間はとても良いです。

チャンピオンズリーグ決勝のために2泊しました。素晴らしいロケーション、空港への直行線があるトリンデメトロまで徒歩わずか7分。非常に清潔で快適な部屋、ベッドは良い夜の睡眠を保証します。シャワーもよく、スタッフは皆フレンドリーで、超親切で、最も重要なのは...バイリンガルです。私が詰め込まれたので、8ユーロの箱で朝食を食べる価値があります。エクスプレッソショットは素敵なタッチです。強くお勧めします。