エデン ロック アット キャップ カナ

very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back

This is not a large noisy all inclusive resort, this is a boutique one of a kind place to relax. They pick you up T the airport in a private car, having lovely large Villas and beachfront suites. If you are in a Villa you have your own golf cart. The golf course is one of the most beautiful courses I have ever seen running along the ocean. The restaurants are a la carte except for bread here you have a choice between the buffet or the menu. Cannot go wrong either way. Three restaurants. We ate at two and were very happy with the food. The staff here are excellent, no names because I’m afraid I’ll miss someone. From the beach, drink and food service , the restaurants and the villas, it was all first class. There were couples and families, large pools, great beach, good food. No rush for a chaise or a table at dinner. Very relaxing.

All the rave reviews are true! The pictures online do not do justice to the beauty of the resort. A car was waiting at the airport to bring us to the resort. Promptly greeted with hospitality like nothing we've experienced before. We were blown away by the elegance of the resort. We enjoyed all the amenities, and were so thrilled with our stay. The staff is top-notch, and provided excellent service. Champagne and a welcome cake awaited us in our room which was a one bedroom suite on the beach. We loved the proximity to everything! Our personal concierge for our stay was Esther, and we couldn’t have been more happy. She did a wonderful job of helping us to settle in right away, and she made sure to check in on us regularly to make sure we had everything we needed. We had so many questions about the hotel, the resort, and even about Cap Cana as a whole. Esther was always there with an answer on WhatsApp, and she truly made us feel taken care of. We were so grateful to be in such good hands. We'd love to thank Warren and team for making our dining perfect at La Palapa. He provided outstanding service every time. The grilled seafood dish was definitely worth trying out. It comes out sizzling on a grate, which made it look phenomenal. The beach was beautiful as well. There was nothing you could ask for that they didn't have, down to having a server waiting on you with drinks, umbrellas, and towels. The Beach Club Bar with Jendry, Teo and crew were one of the highlights of our 7 night stay. All such genuinely great people to talk with. And yes we met Hector who seems to be mentioned in all prior reviews and deservedly so. Mediterraneo restaurant was worthy of a second visit. The restaurant design was gorgeous, the service was exceptional, and the people who served us were Adoinis, Suele, and their team. Plus, we knew we had to come back again once I saw the veal chop milanese being served tableside. The restaurant was a golf cart ride across at the Villas side of the resort. Willie, our driver, was the best, always waiting for us with a warm smile and lots of laughter!!! The breakfast at Blue each day was unbelievable. Offered was a full buffet with every option imaginable plus a full menu to order from. Esmerelda, Elisabeth and Cara were such joys to see each day at breakfast. We spent time at the spa on a rainy day. The staff is very professional, and we loved the deep tissue massages. The trip was planned as a birthday surprise for my husband with golf and lots of relaxation. There were many Happy Birthday songs throughout our trip with cake and fire crackers! The one exception of our trip was he had an ankle injury prior to leaving and was in an orthopedic boot. No golf for us but we were able to ride out through the golf course and have a delicious lunch at Hoyo 19 overlooking the ocean. We will be back to golf for sure. I know the review is long but I really want to convey the extraordinary level of service of each staff member and the beauty